Zayaan Hossain

Dedicated and dependable retail professional with experience in customer service and reception roles. Currently pursuing studies at Charles Darwin University, committed to delivering exceptional customer experiences through effective communication and problem-solving. Demonstrates strong adaptability, the ability to work efficiently under pressure, and a consistently positive attitude. Eager to further develop skills and contribute meaningfully to a dynamic retail team.

• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.