I am a dependable sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash and EFTPOS, using registers, and arranging merchandise, food and beverages. I maintain high-levels of customer satisfaction by smoothly resolving customer requests, needs and problems. And excel in high pressure situations. I am also a fast learner, and can manage all tasks assigned.
- Handling customer satisfaction.
- Training in scripts to ensure that customers' pharmaceuticals are to be put through to pharmacists.
- Keep areas clean and ensure the shop is stocked to increase efficiency and demand
- Process transactions, and handling cash and EFTPOS.
- Kept wine glasses and cutlery polished
- Served a variety of food & beverages in an efficient manner.
- Enhanced customer satisfaction.
- Kept tables and server areas clean at all times.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Used cash registers and closing procedures; till settlements/ EFTPOS settlements.
- Accurate Money Handling
- Safe Alcohol Service
- Computer Proficiency
- Hospitality & Guest Service
- Phone Inquiries
- High Pressure Environments
- Fast Learner
- Upselling Techniques
- Safety & Sanitisation
- Standards Compliance
- Fully vaccinated against COVID-19
- Responsible Service of Alcohol (QLD) - 2024