Zaye Wantee
8 Nasidi Place Sinagra,WA
Summary
Detail-oriented Receptionist Administrator with extensive experience in real estate office operations. Proven expertise in customer service, appointment scheduling, and client record management, enhancing overall productivity. Strong communication and multitasking skills complemented by proficiency in office management software. Committed to fostering a welcoming atmosphere for clients and staff alike.
Overview
2
2
years of professional experience
Work History
Room Leader
KidzBiz
Dianella, WA
01.2023 - Current
- Delegated work to staff, setting priorities and goals.
- Investigated incidents and accidents occurring within the premises promptly.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted in the training and development of new Room Attendants.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Receptionist Administrator-Volunteer
LJ Hooker
Mirrabook, WA
08.2023 - 12.2024
- Performed data entry and other administrative tasks to support departments.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Resolved customer complaints or answered customers' questions.
- Assisted with administrative tasks such as data entry into company databases.
- Scheduled maintenance visits for office equipment such as computers or printers.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Education
Certificate IV - Real Estate Registration
West Coast Property Training
Joondalup, WA03-2025
Diploma - Education
Gold Star Childcare Training
Ellenbrook WA05-2016
Skills
- Customer service
- Microsoft Office
- Real estate regulations
- Team building
- Employee training
- Conflict resolution
- Workload management
- Problem solving
- Meeting facilitation
- Project management
- Report generation
- Communication skills
- Desktop computers
Timeline
Receptionist Administrator-Volunteer
LJ Hooker
08.2023 - 12.2024
Room Leader
KidzBiz
01.2023 - Current
Certificate IV - Real Estate Registration
West Coast Property Training
Diploma - Education
Gold Star Childcare Training
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