Zaynab Arbaboun
Glenroy,VIC
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively un/supervised and quickly mastering new skills. Hardworking employee with great customer service skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level interpreting position to help launch career while achieving company/organisation goals.
Overview
9
9
years of professional experience
Work History
Interpreter Volunteer
Beytol Abbas Community
02.2017 - Current
- Guided new refugees who speak another language to appreciate context and culture of foreign setting in Australia.
- Read legal documents for over 30 clients and rewrote or translated into Persian.
- Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions for more than 50 people.
- Provided oral interpretations for family, friends and anyone needing assistant with English during special events.
- Translated website content from English to Persian.
Optical Assistant
Specsavers
11.2017 - 11.2019
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted over 30 patients per day in finding correct medications, eyeglasses and contact lenses.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Promoted healthy vision by educating patients.
Fitzroy North Eye Centre
06.2017 - 06.2017
- Skilled at working independently and collaboratively in a team environment
Waiter
School Hospitality Subject
03.2016 - 09.2016
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions
- Completed opening and closing checklists to ensure smooth restaurant operations
- Presented menus to patrons, answered questions about menu items and made recommendations.
School Hospitality Subject, Barista
03.2016 - 09.2016
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Memorized official and off-menu coffee and tea preparations
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Cashier
Colse Supermarket
03.2015 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Northern Hospital
08.2014 - 08.2014
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Certificate IV - Clinical Classification
Victoria University
Melbourne, VIC09.2021
Certificate IV -
RMIT University
Melbourne, VIC12.2017
Certificate II - Hospitality
Kangan Institute
Melbourne, VIC12.2016
High School Diploma -
Pascoe Vale Girls College
Pascoe Vale, VIC12.2016
Skills
- Positive attitude
- Time management
- Attention to details
- Great customer service skills
- Team support
- Persian fluency
- Bilingual communication
- Email and telephone etiquette
- Editing and proofreading
- Active listening
- Flexible schedule
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Optical Assistant
Specsavers
11.2017 - 11.2019
Fitzroy North Eye Centre
06.2017 - 06.2017
Interpreter Volunteer
Beytol Abbas Community
02.2017 - Current
Waiter
School Hospitality Subject
03.2016 - 09.2016
School Hospitality Subject, Barista
03.2016 - 09.2016
Cashier
Colse Supermarket
03.2015 - 12.2015
Northern Hospital
08.2014 - 08.2014
Certificate IV - Clinical Classification
Victoria University
Certificate IV -
RMIT University
Certificate II - Hospitality
Kangan Institute
High School Diploma -
Pascoe Vale Girls College
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