Zaynab Fahda

• Monitored student progress throughout the semester by tracking grades, test scores, and other relevant data points.
• Conducted individual and group tutoring sessions for students from diverse backgrounds.
• Assisted students in developing academic skills, such as time management and organisation of materials.
• Created interactive activities that allowed for hands-on exploration of topics being discussed in class.
• Evaluated student progress through tests, quizzes, and other assessments.
• Adapted teaching techniques depending on the needs of individual students or classes.
• Communicated regularly with parents regarding their child's academic performance and behaviour in the classroom.
• Provided personalised feedback on student work that was both constructive and encouraging.
• Encouraged critical thinking skills by posing thought-provoking questions during class discussions.

• Attention to Detail – Monitored exam environments to ensure all protocols were followed accurately.
• Time Management – Ensured that exams started and ended on time, managing schedules effectively.
• Problem-solving: Quickly addressed and resolved any issues or discrepancies during exam sessions.
• Communication Skills – Communicated effectively with students, staff, and other supervisors.
• Conflict Resolution – Handled concerns from students and supervisors while maintaining a calm and professional demeanour.
• Organisational Skills – Managed exam materials and seating arrangements, ensuring everything was ready for exam days.
• Compliance with Policies – Ensured adherence to examination policies and procedures to maintain fairness and integrity.
• Critical Thinking – Made quick decisions during high-pressure situations, such as handling disruptions or student queries.
• Confidentiality – Maintained the confidentiality of exam content and student information.

• Tutoring classes for high school subjects: English, Biology, PDHPE, Legal Studies, and Studies of Religion.
• Ability to manage students and different schedules.
• Developed skill set on how to deal with different needs and mindsets.
• Helped students progress through their schooling.
• Utilised IT skills to make classes interactive and engaging.

• Basic Clinical Skills: Assisting with prenatal, postnatal, and neonatal care.
• Patient Monitoring: Tracking vital signs and fetal heart rates.
• Medical Documentation: Recording patient data accurately on eMR Powerchart.
• Compliance with Policies and Procedures: Knowledge of NSW Health guidelines and hospital protocols.
• Empathy and Compassion: Providing emotional support to mothers and families.
• Communication: Effectively relaying information between patients, families, and healthcare teams.
• Team Collaboration: Working alongside midwives, nurses, and doctors.
• Patient Education: Guiding expectant mothers on prenatal care and breastfeeding.
• Cultural Sensitivity: Respecting and understanding diverse backgrounds and needs.
• Time Management: Prioritising tasks in a fast-paced environment.
• Attention to Detail: Ensuring all procedures and protocols are followed precisely.
• Multitasking: Handling multiple responsibilities simultaneously.
• Inventory Management: Keeping track of medical supplies and equipment.
• Language Proficiency: Communicated with non-English speaking patients and families in Arabic.
• CPR and First Aid: Certified in basic life support.

During my placements as a Student Midwife, I worked across hospitals in SWSLHD, SLHD and SESLHD.

Clinical Skills

• Antenatal Care: Assisting with prenatal assessments, including monitoring fetal development and maternal health.
• Labour and Delivery Support: Providing physical and emotional support to women during labour, assisting with birth plans, and understanding of pain relief methods.
• Postnatal Care: Supporting new mothers with breastfeeding, neonatal care, and postpartum recovery.
• Maternal and Neonatal Health Assessment: Conducting physical examinations and monitoring the health of both mother and baby.
• Emergency Response: Basic life support (BLS) and neonatal resuscitation skills.

Communication and Interpersonal Skills

• Patient Communication: Ability to explain medical procedures and provide reassurance in a clear, compassionate manner. Communicated with Arabic-speaking patients in Arabic.
• Team Collaboration: Working effectively with doctors, nurses, and other healthcare professionals to provide comprehensive care.
• Cultural Sensitivity: Awareness and respect for diverse cultural practices and beliefs in maternity care.

Administrative Skills

• Record Keeping: Accurate documentation of patient history, care plans, and treatment outcomes.
• Time Management: Efficiently managing time to ensure all patient needs are met, especially in high-pressure situations.
• Compliance with Policies and Procedures: Knowledge of NSW Health guidelines and hospital protocols.

Personal Qualities

• Empathy and Compassion: Providing emotional support and understanding during a critical life event.
• Resilience: Ability to handle stressful situations and work in a fast-paced environment.
• Attention to Detail: Ensuring all aspects of care are managed with precision.

• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Restocked and organised shelves during slow periods to maintain store appearance.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
• Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Calculated pricing, applied discounts and collected payments to process transactions.

• Greet customers and direct them to requested products.
• Unpack trucks and stock shelves to provide appealing sales floor and positive customer experience.
• Clean and organise sales and stock areas.
• Pull out-of-date, damaged or returned opened items to report to supervisor.
• Create appealing displays for routine arrangements and special promotions.

• Keep aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Update pricing by changing labels and signage for short-term promotions and final clearances.
• Manage timely and effective replacement of damaged or missing products.
• Greet customers and directed to requested products.
• Assess shelves within pharmacy to determine which items to replenish or reorder.
• Stock designated items on shelves, end caps and displays.