Zaynab Hilal
Melbourne,VIC
Summary
Dynamic leader and adept Retail Associate Manager at Morely Fresh, excelling in staff training and development, and store operations optimization. Spearheaded initiatives that significantly enhanced sales and customer engagement, leveraging expert sales coaching and effective team supervision. Demonstrated proficiency in register preparation and a commitment to surpassing sales quotas through innovative promotions and marketing strategies.
Overview
2
2
years of professional experience
Work History
Retail Associate Manager
Morely Fresh
Perth, WA
02.2022 - 01.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
- Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
- Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Trained employees in suggested selling and merchandising techniques to meet sales quotas.
Education
High School Diploma -
Pascoe Vale Girls College
Pascoe Vale, VIC11.2026
Skills
- Register preparation
- Store operations
- Staff Training and Development
- Delegation and Supervision
- Promotions and Marketing
- Customer Engagement
- Sales Coaching
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Associate Manager
Morely Fresh
02.2022 - 01.2024
High School Diploma -
Pascoe Vale Girls College