Zeba Fariha
Cannington,WA
Summary
. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused Front of House Team Member with experience in every front area. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
2
2
years of professional experience
Work History
Front of House Wait Staff Member
Sebastian's Italian Cafe
East Victoria Park, WA
08.2023 - Current
- Greeted customers and answered questions about menu items.
- Provided exceptional customer service to ensure satisfaction.
- Carrying three plates at a time from kitchen to customer's table.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Followed up with customers after their meal to ensure satisfaction.
- Explained menu items, took orders and delivered food courses according to instruction.
Bartender
Sebastian's Italian Cafe
East Victoria Park, WA
08.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
Front of House Staff Member
Burger Village
Victoria Park, WA
04.2023 - 07.2023
- Tracked inventory of supplies and communicated needs to management team.
- Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
- Handled cash register transactions for both dine-in and take-out orders.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Answered phone calls from customers inquiring about take-out orders or reservations.
Front of House Wait Staff Member
Chicken Claypot House
Kuala Lumpur , Malaysia
03.2022 - 12.2022
- Provided menus and answered questions regarding menu items.
- Took orders accurately and communicated with kitchen staff regarding order details.
- Ensured that all plates were properly garnished before serving to guests.
- Checked in with guests throughout the meal to ensure satisfaction.
- Maintained knowledge of current menu items, specials, and promotions.
- Assisted other wait staff members during peak dining hours when needed.
Education
Bachelors of Commerce
Curtin University
Bentley, WASkills
- Fast Learner
- Fluent in English
- Communication
- Guest Relations
- Social Perceptiveness
- Point of Sale Systems
- Order Accuracy
- Team Collaboration
Timeline
Front of House Wait Staff Member
Sebastian's Italian Cafe
08.2023 - Current
Bartender
Sebastian's Italian Cafe
08.2023 - Current
Front of House Staff Member
Burger Village
04.2023 - 07.2023
Front of House Wait Staff Member
Chicken Claypot House
03.2022 - 12.2022
Bachelors of Commerce
Curtin University
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