Zeba Kesury
Melbourne,VIC
Summary
Passionate and aspiring Community Services Case Worker prepared to engage in outreach programs and with the community. Skilled in identifying resources to meet needs and helping community members obtain benefits and services. Recognized for providing exceptional emotional support to individuals obtaining help.
Overview
22
22
years of professional experience
Work History
Small Business Owner
Self-Employed
Notting Hill, Vic
01.2002 - Current
- Performed skin analysis to determine client needs and advised on suitable treatments.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Yoga Instructor
Self-Employed
Notting Hill, Vic
01.2018 - Current
- Assisted students with proper alignment in poses, breathing techniques, and modifications as needed.
- Developed a variety of classes based on the needs of the participants.
- Encouraged students to challenge themselves while maintaining safe boundaries.
- Advised students on nutrition and lifestyle choices that support their practice.
- Discussed diverse yoga disciplines and specific poses with students.
Education
Diploma in Community Services - CHC52015 -
Stirling Institute of Australia
Melbourne08-2025
First Aid Training - HLTAID011 -
Remedy First Aid Training
01-2024
Diploma in Beauty Therapy -
CIDESCO
01-2000
Bachelor of Commerce -
Osmania University
Hyderabad, India01-1993
Skills
- Leadership in various settings
- Succinct communication skills across different channels
- Effective time management and priority setting
- Exceptional client relationship building and service
- Comprehensive interpersonal skills
- Conflict management and resolution
Languages
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Urdu
Native/ Bilingual
References
References available upon request.
Timeline
Yoga Instructor
Self-Employed
01.2018 - Current
Small Business Owner
Self-Employed
01.2002 - Current
Diploma in Community Services - CHC52015 -
Stirling Institute of Australia
First Aid Training - HLTAID011 -
Remedy First Aid Training
Diploma in Beauty Therapy -
CIDESCO
Bachelor of Commerce -
Osmania University
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