Summary
Overview
Work History
Education
Skills
Timeline
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Zeba Asif

Melbourne,VIC

Summary


  • Energetic teacher specializing in Quran instruction.
  • Teacher focused on implementing highly effective instructional practices to improve student learning and academic performance.
  • Caring Teacher demonstrating skill in strategic classroom management and effective discipline.
  • Enthusiastic teacher with a knack for making learning exciting and enjoyable. Motivated by the belief that all children can be successful learners.
  • Teaching professional with a talent for gaining the trust and confidence of students and guardians. Seeking a full time position with a school where student success and well-being are the top priorities.
  • Skilled Quranic Teacher with a background in improving student performance. Focused on working with students, parents, colleagues and administrators alike to teach and motivate students.
  • Detail-oriented and organized teacher focused on evaluating student progression and adapting lesson plans to facilitate learning and growth.
  • Quran a Teacher who has worked with mature students in the last 5 years. Effectively combines real-life experience with 1000 hours of student teaching in the last 5 years to provide an engaging and interactive learning environment.

Overview

4
4
years of professional experience

Work History

Quran Teacher

ISRA
01.2020 - Current


  • Islamic Studies: Teaching Quran to mature students
  • Taught an average of 5 students per class.
  • Led reading lessons.
  • Assisted in preparing reports and paperwork for students
  • Prepared instruction materials, including making copies, and setting up work areas.
  • · Prepared lesson plans by following the curriculum guidelines and accommodating teaching methods.
  • Interpret the student needs and consult with students to provide solutions in a fast-paced classroom.
  • Follow the lesson plans, maintain classroom order, and provide the student instructions.
  • Advise students on academic and vocational curriculum.
  • Compile, administer, and grade examinations for the students.
  • Train and develop techniques for helping students in their verbal self-expression in the Arabic language.
  • Facilitate the process of second language acquisition through different methods of education.
  • Demonstrate ability to work independently and institute creative improvements that facilitate better

Customer Service Representative

Arlec
11.2022 - Current


  • Manage high volume of incoming calls.
  • Identify customers’ needs, clarify information, investigate and provide appropriate options in line with policy, business rules and work instructions.
  • Focus on first call resolution.
  • Facilitate the processing of orders in pronto systems.
  • Develop and maintain excellent customer service relations.
  • Communicate and liaise with internal, external customers and external organisations such as manufacturers, transporters/carriers, shipping companies and contractors.
  • Develop and maintain excellent customer service relations and profile.
  • Ensure prompt and effective follow up and response to internal and external customers enquiries and concerns.
  • Entering all orders/ pricing into our system with high precision in a timely manner
  • Support our customers’ needs through quoting, booking and order entry.
  • Maintain data systems and generate reports/invoices as required

Customer Care Representative

Independence Australia Group
07.2022 - 11.2022
  • Receive and process customer orders and enquiries (by telephone and email) in accordance with standard operating procedures to ensure consistent customer service.
  • Communicate with customers (internal and external) in a positive, professional, clear, and timely manner to provide a positive customer experience.
  • Resolve customer enquiries in a professional and efficient manner.
  • Maintain and verify customer records by updating account information to ensure data integrity.
  • Provide customers with relevant product information and advice to assist customers with their purchasing decisions

Education

Bachelor of Arts - Islamic Studies

Charles Sturt University
Albury, NSW
01.2024

Ijazah in Quran Recitation - Quran

ISRA
Melbourne, Australia
10.2022

Certificate 3 in Early Childhood -

South West Training Centre
Melbourne, Australia
03.2013

Skills

  • Certified Quran teacher
  • Schedule management
  • Organized
  • Quran tutor
  • Kind and empathetic educator
  • Strong written and verbal communicator
  • Positive and encouraging
  • Creative lesson planning
  • Positive learning environment
  • Instructional best practices
  • Standardized testing scoring
  • Self-motivated
  • Fast learner
  • Managing classroom for diverse populations
  • Strong collaborator
  • Creative learning strategies
  • Student motivation

Timeline

Customer Service Representative

Arlec
11.2022 - Current

Customer Care Representative

Independence Australia Group
07.2022 - 11.2022

Quran Teacher

ISRA
01.2020 - Current

Bachelor of Arts - Islamic Studies

Charles Sturt University

Ijazah in Quran Recitation - Quran

ISRA

Certificate 3 in Early Childhood -

South West Training Centre

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Zeba Asif