A highly motivated, proficient and very competent individual, an experienced support worker in community service sector working with diverse population in disability, age care, crisis intervention for family and child settings. A very effective team member with good communication skills and a very high work ethics.
Provide practice support and supervision to other team members
Manage daily routines, scheduling of appointments, community access for residents and ensure all team members are aware of their daily tasks.
Advocate for people with disability to improve client outcomes
Implement various client support plans, including behavior support plans
Plan and develop programs according to client needs within identified life areas to develop independent living skill and promote autonomy
Model best practice and support colleagues and, where applicable, community-based direct support staff to understand policies and practice standards in managing complex clients
Directly support client wellbeing, including support with daily household activities, preparation and assistance with meals, personal care, and social, recreational and community experiences that enhance quality of life, based on support plan goals
Use initiative to identify areas of service improvement relating to client needs
Liaise with external agencies including police, court, and justice system
Work, with access to supervision, in organizational relationships as senior member of direct support team in service with more complex support requirements
Exercise discretion in decisions under general guidance from supervisor and within specified polices and standards and be professionally accountable for these decisions
Interpret established protocols and procedures to inform decision making
Identify risks to clients, colleagues, community, and self and intervene to minimize risks that might compromise health, safety, and wellbeing
Under general direction, undertake more complex direct care functions or contribute to design and implementation of plans where appropriate
Keep accurate and complete records of our work activities in accordance with legislative requirements and department's records, information security and privacy policies and requirements
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Take reasonable care of one's health and safety and for that of others in accordance with legislative requirements and department's occupational health and safety (OHS) policies and procedures.
Health Care Australia (Mental Health)
10.2021 - Current
Provide support for people with issues ranging from anxiety and depression to personality and eating disorders
Provide supportive and therapeutic environment that promotes independence, opportunity, and recovery
Support and motivate consumers as experts of their own care
Observed and reported changes in patient's physical, social, psychological state and medication side effects to accurately document updates
Administered emergency psychotropic drugs as prescribed during acute phase of their mental breakdown
Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information
Provided skilled, timely and level-headed emergency response to critically ill patients and Contributed to maintenance of therapeutic environment for patients.
Education
Skills
Customer Relations
Commitment to Client Recovery
Excellent Communication and Listening Skills
Teamwork
Inhousetraining
Child protection
Cultural Awareness training
Abuse and Neglect training
Medication training
Restrictive practices and duty of care training
Supporting people with epilepsy
Workplace health and safety
Manual handling training
Report writing
Understanding Challenging behavior
Community visitor
Money handling
Cultural awareness in workplace
Harassment and discrimination
Risk assessment client and staff activities
Midazolam by Epilepsy Queensland
Diabetes Support (BSL)
Mental Health
Autism
NVCI (Nonviolence Crisis Intervention Training)
Keyskillsattributesprofessionalcompetencies
Guided by own Practice Framework
Social Justice
Equality
Accountability
Strength based
Working together/collaboration and Respectful Engagement
Person Centered
Social Change
Total commitment to excellence and professionalism in the workplace
Precise and correct in approach to tasks with a very good eye for detail
Microsoft Office Skills
Microsoft Word; Excel; PowerPoint
Excellent Communication skills – written and verbal
Reliable and efficient with highly developed organizational skills
Teamwork – effective teamwork is a vital component in the successful operation of every business. I enjoy being part of a vibrant team culture.
Problem solving skills – with the ability to identify problems, their causes, evaluate options and proceed with the best solution.
Self-starter with a strong commitment to achieving goals and exceeding expectations
Admin Officer Level 3 at The Forensic Hospital (Justice Health and Forensic Mental Health Network)Admin Officer Level 3 at The Forensic Hospital (Justice Health and Forensic Mental Health Network)
Physiotherapist (Clinical specialist - Southeast Melbourne & SA) at Australian Health Professionals (AHP)Physiotherapist (Clinical specialist - Southeast Melbourne & SA) at Australian Health Professionals (AHP)