Zeel Patel
Hobart,TAS
Summary
Dynamic Telecommunications Technician with proven expertise at Om Comms Pty Ltd in fiber optic splicing and network troubleshooting. Recognized for enhancing customer satisfaction through timely technical support and efficient problem resolution. Adept at installing and maintaining telecom infrastructure while collaborating effectively with teams to achieve operational excellence.
Overview
3
3
years of professional experience
Work History
Telecommunications Technician
Om Comms Pty Ltd
Devonport, TAS
11.2023 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Cleaner
Hotel Grand Chancellor
Hobart, TAS
05.2023 - 09.2023
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
Delivery Driver
Domino's Pizza
Carindale, QLD
09.2022 - 04.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Cleaner
Oaks by Casino Tower
Queensland
08.2022 - 04.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Education
Advanced Diploma - Information Technology
Reach Community College
Hobart, TAS05.2025
Diploma - Information Technology
Government Polytechnic
Himmatnagar 01.2022
Skills
- Fiber optic splicing
- Troubleshooting and resolution
- Wireless networking
- Network troubleshooting
- Network configuration
- Installing equipment
- Telecom infrastructure
- Troubleshooting systems
- Installation and maintenance
- Equipment safety
- Equipment installation
Timeline
Telecommunications Technician
Om Comms Pty Ltd
11.2023 - Current
Cleaner
Hotel Grand Chancellor
05.2023 - 09.2023
Delivery Driver
Domino's Pizza
09.2022 - 04.2023
Cleaner
Oaks by Casino Tower
08.2022 - 04.2023
Advanced Diploma - Information Technology
Reach Community College
Diploma - Information Technology
Government Polytechnic