Zeilei Lynn
Port Macquarie
Summary
* Studying full time at Newmans College Port Macquarie (Yr 12)
* I am currently working Black Box Pizza I am recognized for exceptional customer service and strong work ethic. Trained staff to enhance performance, while maintaining a pristine dining environment. Known for resolving customer complaints swiftly, ensuring high satisfaction levels. Showing exceptional organizational skills and a keen attention to detail.
* I have also enjoyed gaining further experience this year in customer service whilst completing my 2 work placement terms at Ray White Real estate in Port Macquarie.
Overview
4
4
years of professional experience
Work History
Front of House Employee, Kitchen Hand
Black Box Pizza
10.2021 - Current
- Provided exceptional customer service.
- Managed front counter operations, efficiently handling orders and payments.
- Trained new staff on store procedures, enhancing team performance and service quality.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment.
- Managed phone lines, organising catering reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
Education
Certificate III Business Services & Tourism -
Newmans Senior Technical College
Port Macquarie, NSW11-2026
High School Diploma -
Mackillop College
Port Macquarie, NSW12-2024
Skills
- Strong work ethic
- Dependable and cooperative
- Exceptional organisational skills
- Strong attention to detail
- Excellent Customer service, Friendly and professional
- Attention to personal appearance
Accomplishments
I have danced from the age of 6 with both BJP Physical culture & APDA Physical culture organisations and this is where have accomplished many of my goals, Winning and placing at zone, state and at National levels. My proudest moments are Dancing on the Sydney opera house stage again this year and Sydney ICC stage are most memorable to date. I love the glamour and attention to detail that is expected to succeed at this level and i believe that being apart of this community is where my interest and passion for the beauty industry has grown.
Timeline
Front of House Employee, Kitchen Hand
Black Box Pizza
10.2021 - Current
Certificate III Business Services & Tourism -
Newmans Senior Technical College
High School Diploma -
Mackillop College