Wiley Park Girls High School
Sydney, NSW
Zeinab Assaad
Greenacre,NSW
Summary
Passionate and customer-focused with a deep knowledge of skincare, makeup, and fragrance. Dedicated to providing personalised recommendations that enhance customer confidence and satisfaction. Thrives in fast-paced environments, working collaboratively to meet store goals while delivering top-tier service. Committed to staying updated on beauty trends and product innovations to educate and inspire customers.
Education
Skills
1 Customer Service & Sales Skills
Providing exceptional customer service
Building relationships to ensure customer loyalty
Understanding customer needs and making personalised product recommendations
Upselling and cross-selling products to increase sales
2 Beauty & Product Knowledge
Understanding skincare, makeup, and fragrance products
Recommending products based on skin type, concerns, and preferences
Staying updated on beauty trends and new product launches
Demonstrating product application techniques
3 Communication & Interpersonal Skills
Actively listening to customers needs
Explaining product benefits in a clear and engaging way
Working as part of a team to create a positive shopping experience
4 Technical & Retail Skills
Managing inventory, restocking, and merchandising products
Keeping the store organised and visually appealing
5 Time Management & Adaptability
Handling multiple customers in a fast-paced environment
Staying calm under pressure during busy hours
Quickly learning about new products and promotions
Languages
Arabic
Native or Bilingual
Timeline
Wiley Park Girls High School