Summary
Overview
Work History
Education
Skills
placement experience
References
Timeline
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Zeinab Ayad

Chipping Norton,NSW

Summary

As a recent nursing graduate with a strong academic background and hands-on clinical experience, I am eager to launch my career as a registered nurse. Proficient in key nursing skills, with a solid understanding of specific areas of nursing practice, I am dedicated to delivering compassionate, patient-cantered care. Known for my strong work ethic, teamwork abilities, and effective communication skills, I am committed to continuous learning and professional growth. Seeking an opportunity to contribute positively to patient outcomes and healthcare excellence.

Overview

7
7
years of professional experience

Work History

Retail Team Member

Woolworths
10.2021 - Current
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Ensured a high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Improved the store''s overall operational efficiency by taking initiative in identifying areas for improvement and suggesting actionable solutions.
  • Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.

Assistant in Nursing

Healthscope, Norwest Private Hospital
01.2022 - 12.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

Barista

COSMOPOLITAN ESPRESSO AND FOOD EMPRORIUM
01.2017 - 11.2019
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Higher School Certificate -

Liverpool Girls High School
Liverpool, NSW
12.2020

Certificate III in Health Services Assistance - Assistant in Nursing

Wetherill Tafe
Wetherill Park, NSW
12.2020

Certificate III in Beauty Services - Beauty Therapy

Liverpool Tafe
Liverpool, NSW
12.2023

Bachelor of Nursing - Nursing

Australian Catholic University
Sydney, NSW
12.2024

Skills

  • Reliability and punctuality
  • Goal-oriented mindset
  • Professional Appearance
  • Customer Assistance
  • Conflict resolution techniques
  • Willing to learn and apply new skills

placement experience

  • SummitCare - Smithfield

Aged care | 80 hrs completed

  • Liverpool Hospital

Respiratory ward | 80 hrs completed

  • Campbelltown Hospital

Respiratory Ward | 80 hrs completed

  • Norwest Private Hospital

Medical Ward | 160 hrs completed

Ramsay Clinic – Macarthur

Mental Health | 160 hrs completed

  • Liverpool hospital

Mental health | 120 hrs completed

  • RPA Hospital

renal ward | 40 hrs completed

References

  • Lachlan Out - Woolworths store manager

Number: 0422793 669

Email: Lout@woolworths.com.au

  • Ushma - Placement facilitator

Number: 0478014801

Timeline

Assistant in Nursing

Healthscope, Norwest Private Hospital
01.2022 - 12.2022

Retail Team Member

Woolworths
10.2021 - Current

Barista

COSMOPOLITAN ESPRESSO AND FOOD EMPRORIUM
01.2017 - 11.2019

Higher School Certificate -

Liverpool Girls High School

Certificate III in Health Services Assistance - Assistant in Nursing

Wetherill Tafe

Certificate III in Beauty Services - Beauty Therapy

Liverpool Tafe

Bachelor of Nursing - Nursing

Australian Catholic University
Zeinab Ayad