Zeliha Aktan
Maidstone,Australia
Summary
Supply Chain and ERP Support Coordinator An industrious, conscientious, and driven professional with a relentless focus on process efficiencies, delivering the right tools and support, with a commitment to operational effectiveness. A diversely skilled Industrial Engineer with knowledge across several disciplines, including ERP systems, project and production management. A tenacious problem solver who excels in management of multiple tasks and works with confidence and ease in challenging and fast-paced environments.
Overview
5
5
years of professional experience
Work History
ERP Support Coordinator
REA GROUP
Richmond, VIC
01.2023 - Current
- Perform day-to-day maintenance of NetSuite as a member of Finance Squad.
- Liaise with internal Risk team to ensure finance squad meets Sox obligations and all changes, upgrades and enhancements follow Sox protocols.
- Coordinate NetSuite upgrades, including development and execution of test cases to ensure upgrades occur without business disruption.
- Maintain strong stakeholder relationships and consult with the teams on their priorities and how to align with finance squad priorities.
- Assist in quality assurance (QA) and business acceptance testing (BAT) to ensure the solution meets business needs.
- Maintain the integrity of finance systems, including naming conventions, purchase order approval limits, and license management.
- A market-leading digital media business specializing in property
- Achievements:
- Successfully fostered a culture of continuous improvement within the ERP team, regularly identifying areas for enhancement and implementing changes as needed.
- Played a key role in process optimization and automation within the ERP systems, resulting in increased efficiency and reduced manual work.
Supply Chain and Systems Support Coordinator
IMAGINATION PLAY
Yarra Glen, VIC
06.2021 - 01.2023
- Supporting end-to-end order fulfilment process with global and local vendors as well as third-party logistics providers to ensure product availability on time.
- Act as a liaison between suppliers and internal departments to ensure targets are met.
- Managing purchase orders.
- Management support focusing on supply & demand strategies for product acquisition and on-going sales viability.
- Delivering required reports, metrics and analyses as need.
- Maintaining and distributing Defective Product and Non-Compliance Reports to manufacturers, managing warranty replacements, and conducting formal root cause investigations.
- Australian Commercial Playground and Fitness Equipment Supplier and Manufacturer
- Achievements:
- Successfully negotiated a new contract with an existing supplier and forwarder, managed the supply chain for new product launches, met launch deadlines, and ensured smooth transitions into regular production, which led to a 10% reduction in gross annual expenses.
- Improved demand forecasting accuracy, reducing excess inventory and stockouts, resulting in cost savings and improved customer satisfaction.
Education
Master of Production Management and Industrial Business Administration -
Dokuz Eylul University
TurkeyBachelor of Science - Industrial Engineering
Gediz University
TurkeySkills
- Negotiation
- Forecasting & Planning
- Inventory Control
- Data Analysis
- Project Management
- Procurement
- SAP and Net Suite
- Microsoft Office
- Data reporting
- Product Launch
- Supply Chain
INTERNSHIP
- Yasar Group – Izmir, Turkey Food & beverages, coatings, agricultural production, paper, tourism, foreign trade, and energy sector Supported in administrative tasks such as data entry and reporting under management direction. Created and maintained master data in SAP.
- Izeltas Power Tools – Izmir, Turkey The largest hand tools producer of Turkey Mapped process workflows to enhance understanding of procedures. Gain knowledge for the implementation of lean manufacturing principles. Performed time-motion studies to identify potential bottlenecks, non-value-added processes and activities. Participated in redesigning of the inventory and floor layout for maximum utilization of assets, picking systems and handling.
Timeline
ERP Support Coordinator
REA GROUP
01.2023 - Current
Supply Chain and Systems Support Coordinator
IMAGINATION PLAY
06.2021 - 01.2023
Bachelor of Science - Industrial Engineering
Gediz University
Master of Production Management and Industrial Business Administration -
Dokuz Eylul University