Summary
Overview
Work History
Education
Skills
INTERNSHIP
Timeline
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Zeliha Aktan

Maidstone,Australia

Summary

Supply Chain and ERP Support Coordinator An industrious, conscientious, and driven professional with a relentless focus on process efficiencies, delivering the right tools and support, with a commitment to operational effectiveness. A diversely skilled Industrial Engineer with knowledge across several disciplines, including ERP systems, project and production management. A tenacious problem solver who excels in management of multiple tasks and works with confidence and ease in challenging and fast-paced environments.

Overview

5
5
years of professional experience

Work History

ERP Support Coordinator

REA GROUP
01.2023 - Current
  • Perform day-to-day maintenance of NetSuite as a member of Finance Squad.
  • Liaise with internal Risk team to ensure finance squad meets Sox obligations and all changes, upgrades and enhancements follow Sox protocols.
  • Coordinate NetSuite upgrades, including development and execution of test cases to ensure upgrades occur without business disruption.
  • Maintain strong stakeholder relationships and consult with the teams on their priorities and how to align with finance squad priorities.
  • Assist in quality assurance (QA) and business acceptance testing (BAT) to ensure the solution meets business needs.
  • Maintain the integrity of finance systems, including naming conventions, purchase order approval limits, and license management.
  • A market-leading digital media business specializing in property
  • Achievements:
  • Successfully fostered a culture of continuous improvement within the ERP team, regularly identifying areas for enhancement and implementing changes as needed.
  • Played a key role in process optimization and automation within the ERP systems, resulting in increased efficiency and reduced manual work.

Supply Chain and Systems Support Coordinator

IMAGINATION PLAY
06.2021 - 01.2023
  • Supporting end-to-end order fulfilment process with global and local vendors as well as third-party logistics providers to ensure product availability on time.
  • Act as a liaison between suppliers and internal departments to ensure targets are met.
  • Managing purchase orders.
  • Management support focusing on supply & demand strategies for product acquisition and on-going sales viability.
  • Delivering required reports, metrics and analyses as need.
  • Maintaining and distributing Defective Product and Non-Compliance Reports to manufacturers, managing warranty replacements, and conducting formal root cause investigations.
  • Australian Commercial Playground and Fitness Equipment Supplier and Manufacturer
  • Achievements:
  • Successfully negotiated a new contract with an existing supplier and forwarder, managed the supply chain for new product launches, met launch deadlines, and ensured smooth transitions into regular production, which led to a 10% reduction in gross annual expenses.
  • Improved demand forecasting accuracy, reducing excess inventory and stockouts, resulting in cost savings and improved customer satisfaction.

Education

Master of Production Management and Industrial Business Administration -

Dokuz Eylul University
Turkey

Bachelor of Science - Industrial Engineering

Gediz University
Turkey

Skills

  • Negotiation
  • Forecasting & Planning
  • Inventory Control
  • Data Analysis
  • Project Management
  • Procurement
  • SAP and Net Suite
  • Microsoft Office
  • Data reporting
  • Product Launch
  • Supply Chain

INTERNSHIP

  • Yasar Group – Izmir, Turkey Food & beverages, coatings, agricultural production, paper, tourism, foreign trade, and energy sector Supported in administrative tasks such as data entry and reporting under management direction. Created and maintained master data in SAP.
  • Izeltas Power Tools – Izmir, Turkey The largest hand tools producer of Turkey Mapped process workflows to enhance understanding of procedures. Gain knowledge for the implementation of lean manufacturing principles. Performed time-motion studies to identify potential bottlenecks, non-value-added processes and activities. Participated in redesigning of the inventory and floor layout for maximum utilization of assets, picking systems and handling.

Timeline

ERP Support Coordinator

REA GROUP
01.2023 - Current

Supply Chain and Systems Support Coordinator

IMAGINATION PLAY
06.2021 - 01.2023

Bachelor of Science - Industrial Engineering

Gediz University

Master of Production Management and Industrial Business Administration -

Dokuz Eylul University

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Zeliha Aktan