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MEME + SKILLS ~ Decade of experience in Customer Service Representative bringing topnotch skills in oral and written communication, active listening, and analytical problems solving skills. Enhances customer experiences by employing services oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. I'm Polite, and Professional with excellent communication skills, successful in applying strong communication, and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in highs volume settings. Skillful in building long lasting, loyal customer relationships. Dedicated Customer Service Professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally ~ charged crisis situations. Skilled in reflective listening, Relationship Building and Collaborative Problems Solving. Dedicated to offering meaningful assistance and influencing callers. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. I am an passionate hard worker seeking to maintaining an full-time position that offers Professional Challenges • utilizing interpersonal skills,• excellent time management • looking for applicants with strong organizational skills eager to secure an entry-level lead position. Ready to help my family/team achieve company goals. Openly Passionate about helping people manage mental health and improve quality of life. Your Companies Advantage if hired me ! I'm an Respectful Skilled Savvy expert experienced in troubleshooting computer hardware and software issues in customers focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast spaced settings. Strong leader and problems solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic. I"m also looking for Reliable Work From Home Customer Service Agent known for providing consistent availability and performance metrics. Comfortable applying scenario-driven responses or personally-researched resolutions. Talented at reaching mutually beneficial outcomes even during stressful customer service calls.

Experienced Associate Clinical Social Worker with providing emotional and psychological support to individuals dealing with grief. Utilizes therapeutic techniques to help clients process their emotions and develop coping strategies. Knowledge of creating supportive environment that promotes healing and resilience. Strong focus on team collaboration and achieving impactful outcomes. Known for adaptability, reliability and compassionate approach to client care. Experience in crisis management and personalized care plans.

Skilled, compassionate mental health counselor with a Master's degree in clinical mental health counseling and experience working with children, teens, and adolescents in a grief counseling setting. Utilized strong communications and client advocacy skills to navigate complex and stressful situations. A recent December 2024 graduate with a 3.8 accumulative GPA and member of the Honor's Society.

Experienced with providing emotional and psychological support to individuals dealing with anxiety and/or grief. Utilizes therapeutic techniques to help clients process their emotions and develop coping strategies. Knowledge of creating supportive environment that promotes healing and resilience.

Zeljka Mitic

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Grief Counselor

Registered Nurse

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Grief Counselor

Registered Nurse

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