- Gardening
- Camping
- Crafting and DIY Projects
Zelma Brugger
Donnybrook,WA
Summary
Driven and resourceful individual with knack for strategic thinking and effective communication. Possesses solid understanding of business operations and financial management, including budget analysis and project coordination. Capable of leveraging these skills to optimize processes and drive organizational success.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Business Manager
Creswick North Primary School
01.2013 - Current
- Customer Service Officer
- All CASES 21 Administration & Finance Management
- All duties involved with School Office Management
Business Manager
Mount Blowhard Primary School
01.2016 - 01.2025
- Fostering a positive work environment and providing effective leadership.
- Communicated with staff and community positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
- Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
- Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
- Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
- Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
- Negotiated contracts with vendors, securing cost-effective services and supplies for office.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Acting Business Manager
Creswick North Primary School
01.2013 - 12.2013
- Customer Service Officer
- Student Administration: (CASES 21)
Administration Assistant – Temp/Relief Employment
Macarthur Street Primary School
01.2013 - 12.2013
Integration Aide – Temp Employment
Warrenheip Primary School
01.2011 - 12.2013
- Constant Aide to two Anaphylaxis children, supervise students in schoolyard
Officer In Charge & Polling official
Australian Electoral Commission
01.2007 - 12.2013
Teacher’s Aide-Temp Employment
Mt Egerton Primary School
01.2008 - 12.2012
Admin Assistant/Receptionist
Mt Egerton Primary School
01.2008 - 12.2012
- Parents Club & Fundraising President, running the weekly Hot/Healthy Lunch program, managing all aspects of this for orders, supplies, cooking etc
- Running and organising all school catering, Pie & Bun drives, Trivia night, Raffles, Fete’s & Sausage Sizzle
Librarian
Mt Egerton Primary School
01.2008 - 12.2012
- Cataloguing all new books and resources
- Data Management, Computer software management & reports
- Ordering & Covering all new books & resources
- Manage Loans, renewals and requests and Searching for Students and Staff
Admin Assistant/Warehouse Staff-Temp Employment
IGC Dorel
01.2010 - 12.2011
- Factory Stocktaking, locate and tally stock
Census Collector
Australian Bureau of Statistics
01.2001 - 12.2011
- Delivery and collection of 2001, 2006 and 2011 Census
- Public and Supervisor liaison
- Complete and Tally Collectors Record Book Data and manage workload with timelines to be met
- Complete all training required
Temp Receptionist
Windermere Family Services
01.2007 - 12.2008
- Data entry
- Appointment Bookings
- Switchboard Operator
- Liaising with Children, Families and Counsellors
Classroom Helper
Cardinia Primary School
01.2006 - 12.2008
- Assisted in class room Numeracy and Literacy Classes
- Parent Reading/Parent Sport Volunteer
- Bridges Reading Volunteer, 4 days a week
In-store Demonstrator
Direct Image
01.1999 - 12.2001
Confectioner’s Assistant
Glenelg Fine Confectionery
01.1999 - 12.2001
Self-employed shop proprietor
Zelma’s Briar Patch
01.1999 - 12.2001
- V/Line Ticket Agency
Kiosk Manager/Operator
Coleraine Recreation Centre
01.1991 - 12.1995
Austswim Instructor
01.1982 - 12.1995
- Teaching children (toddlers to advanced) in groups and on an individual basis
- Develop and tailor swimming programs as required
- Royal Life Saving Society Instructor/Examiner
- Active participation in Coleraine Amateur Lifesaving & Swimming Club as instructor (1982-1995)
- Active RLSS Examiner (1988-1995)
Shop Assistant and Acting Manager
C.T.Tippett & Sons
01.1979 - 12.1988
Education
Cert V Business Administration - School Business Management
Federation University
Ballarat, VIC09-2019
Cert IV Government School Support Services -
Frontier Training
01-2017
Certificate I in Business Administration -
BRACE
01-2013
Group III in Education -
Ballarat Group Training
01-2012
Skills
- Financial management
- Office administration
- Staff development
- Organization skills
- Strong oral and written communication skills
- Customer service background
- Fast learner
- Troubleshooting
- Strong communication skills
- Workload management
- Teamwork and loyalty
- Adaptable
Certification
- Current Drivers Licence
- Current Boat Licence
- Current Working with Children
Community Service
- Mt Egerton Primary School, Parents Club President/Treasurer, Fundraising/Canteen, Healthy Lunch Coordinator, School Council Vice President
- Cardinia Primary School, Classroom Helper/Parent Reading, Bridges Reading Volunteer
- Andrews Community Kindergarten, Committee Member
- Campbelltown Community Preschool, Vice President/Fundraising
- Campbelltown St Helens Park Playgroup, President/Co-Coordinator
- Coleraine Uniting Church Fellowship, Fundraising and Treasurer
- Coleraine Recreation Centre Committee of Management, Treasurer, Secretary
- Coleraine Business Association, Treasurer, Secretary
- Coleraine Amateur Lifesaving & Swimming Club, Secretary, Swimming & Lifesaving Instructor
- Other Voluntary, Ballarat Uniting Church Outreach, Meals on Wheels, Community Car
Hobbies and Interests
- Family Activities
- Sewing, Craft & Needlework
- Reading
- Gardening
Employment Summary
The requirements of the listed positions were and are fulfilled by working as a team member, necessary communication, negotiation and interpersonal skills have been developed as well as adaptability to meet the ever-changing priorities in the employment sector. To meet needs, the above positions require the ability to utilise all available resources through initiative, planning and organising, and also be a highly motivated self-starter.
Interests
Timeline
Business Manager
Mount Blowhard Primary School
01.2016 - 01.2025
Business Manager
Creswick North Primary School
01.2013 - Current
Acting Business Manager
Creswick North Primary School
01.2013 - 12.2013
Administration Assistant – Temp/Relief Employment
Macarthur Street Primary School
01.2013 - 12.2013
Integration Aide – Temp Employment
Warrenheip Primary School
01.2011 - 12.2013
Admin Assistant/Warehouse Staff-Temp Employment
IGC Dorel
01.2010 - 12.2011
Teacher’s Aide-Temp Employment
Mt Egerton Primary School
01.2008 - 12.2012
Admin Assistant/Receptionist
Mt Egerton Primary School
01.2008 - 12.2012
Librarian
Mt Egerton Primary School
01.2008 - 12.2012
Officer In Charge & Polling official
Australian Electoral Commission
01.2007 - 12.2013
Temp Receptionist
Windermere Family Services
01.2007 - 12.2008
Classroom Helper
Cardinia Primary School
01.2006 - 12.2008
Census Collector
Australian Bureau of Statistics
01.2001 - 12.2011
In-store Demonstrator
Direct Image
01.1999 - 12.2001
Confectioner’s Assistant
Glenelg Fine Confectionery
01.1999 - 12.2001
Self-employed shop proprietor
Zelma’s Briar Patch
01.1999 - 12.2001
Kiosk Manager/Operator
Coleraine Recreation Centre
01.1991 - 12.1995
Austswim Instructor
01.1982 - 12.1995
Shop Assistant and Acting Manager
C.T.Tippett & Sons
01.1979 - 12.1988
- Current Drivers Licence
- Current Boat Licence
- Current Working with Children
Cert V Business Administration - School Business Management
Federation University
Cert IV Government School Support Services -
Frontier Training
Certificate I in Business Administration -
BRACE
Group III in Education -
Ballarat Group Training
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