Telecommunications Engineering graduate with Advanced Diploma and 200+ hours of field operations at Australian Telecommunications Authority. Demonstrated 25% outage reduction via OTDR diagnostics and Python-based predictive maintenance. Committed to OH&S excellence and technical innovation in wireless network optimization.
Work History
Telecommunications Network Optimization Intern
Australian Telecommunications Authority
11.2024 - 03.2025
Assisted in daily operations by supporting team members with routine tasks and project coordination.
Learned operational procedures to ensure compliance with safety protocols and quality standards.
Participated in team meetings to understand project objectives and contribute ideas for improvement.
Collaborated with peers to streamline workflow processes, enhancing overall team efficiency.
Education
Master of Science - Telecommunications
University of New South Wales
Sydney, NSW
05-2025
Skills
Advanced technical skills:
1 Telecommunications Network Optimization - Improved 5G signal coverage by 12% using machine learning algorithms at Australian Telecommunications Authority
2 Fixed & Wireless Systems Maintenance - Performed 15 base station configurations with 100% OH&S compliance
Operational Skills:
1 Field Operations Management - Coordinated with 8 vendors for network upgrades 2 SLA Compliance Monitoring - Achieved 95% critical outage resolution within 2-hour window
Soft Skills:
1 Cross-functional Collaboration - Partnered with field engineers to deploy solutions across 3 metro areas 2 Priority Management - Balanced network optimization tasks with urgent outage resolutions
INET Customer Support Agent at Antigua and Barbuda Public Utilities Authority-Telecommunications DepartmentINET Customer Support Agent at Antigua and Barbuda Public Utilities Authority-Telecommunications Department