Summary
Overview
Work History
Education
Skills
Timeline
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Zena Jaworski

Gold Coast

Summary

Highly driven working professional with proven knowledge working with complex tasks, equipped with strong problem solving abilities, willingness to learn, and excellent communication skills. Demonstrating strong teamwork, time management and problem solving skills contributing to team success and achieve positive results. Ready to tackle new challenges and advance organisational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Freelance

Self-employed
03.2024 - Current
  • Working together with business owners and employee's to complete freelance tasks assigned.
  • Provided professional services and support in a remote and hybrid work environment.
  • Ensuring all client deadline's were met with strong communication and organisational skills.
  • Freelance skills advertised were: business plans, technical writing, social media management, grant writing, etc.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications
  • Self-motivated, with a strong sense of personal responsibility.
  • Organised professional with expertise in managing resources and optimising performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Office Manager / Executive Assistant

Delve Innovation
01.2023 - 03.2024
  • Calendar and inbox management, working closely with the company directors
  • Generated KPI reports and constantly monitoring profits, operations and other key metrics (such as monthly budget)
  • Implemented new processes in order to improve productivity and efficiency (i.e Monday.com)
  • Implementation of project management tools to improve overall tracking of deliverables and KPIs
  • Involved in employee recruitment, training and onboarding processes
  • Performing administrative tasking such as billing, accounts payable and other financial tasks

Research And Development Consultant

Delve Innovation
01.2022 - 01.2023
  • Assessed project requirements and created milestones to meet goals
  • Assessing the relevant tax legislation and governing bodies (i.e AusIndustry R&D guidelines)
  • Write detailed technical summary reports that describe R&D activity undertaken by the client
  • Preparation of, collation and costings of expenditure, using different apportionment methodologies to identify the expenditure related to the R&D project
  • Coordinated efficient handover from each deliverable, from Project Identification to final deliverable to client in order to meet quality and performance goals internal and externally
  • Project management in order to assess project requirements and creating milestones to meet deadlines and goals (i.e Monday.com, Asana, Planner)

Operations Officer

Bulk Fuel Australia
01.2019 - 01.2022
  • Liaising with suppliers and third party carriers regarding shipments and delays
  • Liaising with customers on a day to day basis, dealing with customer complaints, and finding resolutions for any issues in a timely manner
  • Customer relationship management of third party clients assisting with projects, fuel management and stock
  • Implementing procedures, systems and processes
  • Work closely with the IT to constantly improve process to reduce downtime (i.e manual paper filing to automated systems)
  • Freight management which includes liaising with customers, drivers and internal staff to ensure fuel deliveries were completed

Education

Bachelor - International Business & Business

Griffith University
Gold Coast, QLD
07.2019

Language Studies - Mandarin

Beijing Normal Univeristy
Beijing, China
12.2019

Skills

  • Project Management
  • Business Administration
  • Report Writing
  • Attention to detail
  • Time Management
  • Office 365
  • Customer Relations
  • Organisational Skills
  • Calendar Management
  • Time management
  • Teamwork and collaboration
  • Customer service

Timeline

Freelance

Self-employed
03.2024 - Current

Office Manager / Executive Assistant

Delve Innovation
01.2023 - 03.2024

Research And Development Consultant

Delve Innovation
01.2022 - 01.2023

Operations Officer

Bulk Fuel Australia
01.2019 - 01.2022

Bachelor - International Business & Business

Griffith University

Language Studies - Mandarin

Beijing Normal Univeristy

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Zena Jaworski