Zenaida McCarthy
Indooroopilly,Australia
Summary
Secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of company that mainly focusing on giving costumer satisfaction and great costumer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Massage Therapist
Serene Cove Spa
Dagupan City, Pilippines
01.2014 - 01.2018
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
kitchen Assitant
Fast break Eatery
Baguio City, Philippines
05.2009 - 12.2011
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
Retail Assitant
Tiong-San Bazaar
Baguio City, Philippines
08.2012 - 02.2013
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Conducted regular price audits to ensure pricing consistency across all products on display.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Housekeeping Room Attendant
Ibis Styles
Brisbane, QLD
03.2023 - Current
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Kitchen Hand
Ibis Styles
Brisbane, QLD
05.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Education
Batchelor Of Science In Pharmacy -
Urdaneta City University
Urdaneta City, Philippines02.2022
Certificate II - Massage Therapist
Dagupan City
Dagupan City, Philippines01.2014
Skills
- Fast Learner Expert
- Having positive attitude Expert
- Can deal with fast phased environment Expert
- Dedication patience and commitment Expert
- Ability to Work Under Pressure Expert
- Ability to Work Independently Experienced
- Ability to Work in a Team Experienced
- Initiative and Problem-solving Abilities Experienced
Personal Information
- Place of Birth: Philippines
- Date of Birth: 02/24/1993
- Nationality: Filipino
Languages
English
Professional Working
References
- Bryce Wilcock, Adsteel constructions, bryce@adsteelconstructions.com.au, 0431555417, 5/10 vincent st, Indooroopilly, 4068, Australia
- Joshua Gorlick, Suncorp Insurance, joshuagorlick@hotmail.com, 0401741436
- Zenaida McCarthy, housekeeping, mccarthyzenaida@gmail.com, 0432777122
Certification
Responsible service alcohol
Introduction to food and safety
Timeline
Kitchen Hand
Ibis Styles
05.2023 - Current
Housekeeping Room Attendant
Ibis Styles
03.2023 - Current
Massage Therapist
Serene Cove Spa
01.2014 - 01.2018
Retail Assitant
Tiong-San Bazaar
08.2012 - 02.2013
kitchen Assitant
Fast break Eatery
05.2009 - 12.2011
Batchelor Of Science In Pharmacy -
Urdaneta City University
Certificate II - Massage Therapist
Dagupan City