Zenanie Robertson
Broken Hill,NSW
Summary
Adept at creating engaging environments, I leveraged strong organizational skills and exceptional communication at Silver City Roller Skating Club to enhance guest experiences. Skilled in music selection and conflict resolution, I consistently ensured customer satisfaction and safety, showcasing my ability to manage and uplift café and event settings effectively.
Overview
6
6
years of professional experience
Work History
Skate Assistant/Birthday Party Host
Silver City Roller Skating Club
Broken Hill, NSW
02.2019 - Current
- Greeted guests and welcomed them to the birthday party.
- Set up decorations, balloons, and other materials for the celebration.
- Organized activities such as music, games, and crafts.
- Ensured a safe environment by monitoring children's behavior.
- Facilitated efficient clean-up of event space before departure.
- Maintained a friendly and professional attitude throughout the duration of the event.
- Answered questions from guests about logistics, directions, and other inquiries.
- Created a fun atmosphere by playing age-appropriate music in the background.
- Displayed excellent problem solving skills when dealing with unexpected issues that arose during the party.
Cafe Assistant
Cheryl Campbell
Broken Hill, NSW
05.2022 - 07.2024
- Assisted in preparing coffee, tea and other beverages according to customers' orders.
- Maintained a clean and organized work environment, including countertops, tables, shelves and equipment.
- Stocked inventory of food items such as pastries, sandwiches and salads.
- Greeted customers upon their arrival at the cafe and provided them with menu options.
- Set up dining areas for guests prior to their arrival including arranging tables, chairs and silverware.
- Cleaned dishes after each meal period using appropriate cleaning supplies.
- Rang up orders on cash register to process cash, credit card and personal check payments.
Education
Broken Hill High School
Broken Hill, NSWSkills
- Music Selection
- Strong organizational skills
- Age-Appropriate Activities
- Customer Service-Oriented
- Exceptional communication
- Conflict resolution abilities
Timeline
Cafe Assistant
Cheryl Campbell
05.2022 - 07.2024
Skate Assistant/Birthday Party Host
Silver City Roller Skating Club
02.2019 - Current
Broken Hill High School
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