Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zeno Li Kluger

Pyrmont

Summary

Positive and friendly individual with strong commitment to providing exceptional customer service. Possesses excellent communication and multitasking abilities, as well as high computer proficiency and the ability to speak three languages. Dedicated to creating memorable experiences for customers. Currently on a working Holiday Visa (type 417).

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Retail Worker

REWE
10.2024 - 03.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Intern

SmallWeb Webdesign
01.2023 - 02.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Restaurant Waiter

Kung Fu Noodle House
  • Helped out in a family restaurant business, once or twice a year.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Ruhrtal Gymnasium
Schwerte, Germany

Skills

  • Customer service
  • Computer proficiency
  • Commitment to physical fitness
  • Fluent speaker of German, English, and Mandarin

Certification

  • German standard first aid certification.

Languages

English
Full Professional
Chinese
Limited Working
German
Native or Bilingual

Timeline

Retail Worker

REWE
10.2024 - 03.2025

Intern

SmallWeb Webdesign
01.2023 - 02.2023

Restaurant Waiter

Kung Fu Noodle House

Ruhrtal Gymnasium

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Zeno Li Kluger