Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zeny Newbery

Zeny Newbery

Customer service/ frontline
Robina,Queensland

Summary

  • Customer-focused and accurate in handling orders and payments, Gas station and fast food operations, menu options and food safety.
  • Consistently delivers proficient service to guests, members and staff, motivated employee with desire to take on new challenges.
  • Strong worth ethic, adaptability and exceptional interpersonal skills.
  • Adept at working effectively, unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking and time management abilities.
  • Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience

Work History

Sales Assistant

Viva Energy (coles express, Eureka operation)
02.2023 - 04.2023
  • Accepted and completed cash, check and credit card payments.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.

Operational Service Frontline/Catering Assistant

Bayberry cafe, Robina/Southport Hospital
Robina, Queensland
08.2001 - 10.2022
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Welcomed clients warmly, offered thanks for patronage, remembered names of frequent customers and delivered experiences that made patrons feel valued and sure to return.
  • Skilled at working independently and collaboratively in a team environment.

Education

Certificate IV, Business in Medical Receptionist

Foundation Education /on-line Studies
Queensland

Veterinary Nurse

Online Course Australia/on-line Studies
Online Course
02.2024

Skills

  • Stocking and Replenishment
  • Dependable and Cooperative
  • Attention to Detail
  • Time Management and Prioritization
  • Teamwork and Collaboration
  • Workstation Setup and Breakdown
  • Handling Complaints
  • Customer Relations
  • Adaptability and Flexibility
  • Temperature Monitoring
  • Food-Grade Sanitizers
  • Conflict Resolution
  • Training and Motivation

Languages

English
Professional
Tagalog
Professional

Timeline

Sales Assistant

Viva Energy (coles express, Eureka operation)
02.2023 - 04.2023

Operational Service Frontline/Catering Assistant

Bayberry cafe, Robina/Southport Hospital
08.2001 - 10.2022

Certificate IV, Business in Medical Receptionist

Foundation Education /on-line Studies

Veterinary Nurse

Online Course Australia/on-line Studies

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Zeny NewberyCustomer service/ frontline