Zeny Newbery
Customer service/ frontline
Robina,Queensland
Summary
- Customer-focused and accurate in handling orders and payments, Gas station and fast food operations, menu options and food safety.
- Consistently delivers proficient service to guests, members and staff, motivated employee with desire to take on new challenges.
- Strong worth ethic, adaptability and exceptional interpersonal skills.
- Adept at working effectively, unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking and time management abilities.
- Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Sales Assistant
Viva Energy (coles express, Eureka operation)
02.2023 - 04.2023
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Answered incoming telephone calls to provide store, products and services information.
- Helped customers find specific products, answered questions and offered product advice.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
Operational Service Frontline/Catering Assistant
Bayberry cafe, Robina/Southport Hospital
Robina, Queensland
08.2001 - 10.2022
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Welcomed clients warmly, offered thanks for patronage, remembered names of frequent customers and delivered experiences that made patrons feel valued and sure to return.
- Skilled at working independently and collaboratively in a team environment.
Education
Certificate IV, Business in Medical Receptionist
Foundation Education /on-line Studies
QueenslandVeterinary Nurse
Online Course Australia/on-line Studies
Online Course02.2024
Skills
- Stocking and Replenishment
- Dependable and Cooperative
- Attention to Detail
- Time Management and Prioritization
- Teamwork and Collaboration
- Workstation Setup and Breakdown
- Handling Complaints
- Customer Relations
- Adaptability and Flexibility
- Temperature Monitoring
- Food-Grade Sanitizers
- Conflict Resolution
- Training and Motivation
Languages
English
Professional
Tagalog
Professional
Timeline
Sales Assistant
Viva Energy (coles express, Eureka operation)
02.2023 - 04.2023
Operational Service Frontline/Catering Assistant
Bayberry cafe, Robina/Southport Hospital
08.2001 - 10.2022
Certificate IV, Business in Medical Receptionist
Foundation Education /on-line Studies
Veterinary Nurse
Online Course Australia/on-line Studies
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