Zephan Alkira
Wynnum,QLD
Summary
Previous bosses have described me as someone with a can-do attitude, perseverance, and a will to do everything single thing to the absolute best of my ability. I previously started up my own lawn mowing service where I regularly mowed lawns in my neighbourhood and grew a large clientele. I am willing and would love to extend my knowledge as well as engage with customers in a retail environment. I am motivated, goal orientated and enthusiastic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Crew Member
McDonald's Australia
Brisbane, QLD
02.2021 - 05.2022
- Service crew member at McDonald’s where I worked in Drive Thru, a highly stressful position, to take orders, prepare them and deliver it to customers within a certain time frame to maintain efficiency
- Constant interaction with customers
- Register and cashier money handling
- Handling and preparing various food orders
Waiter
Cooper’s Café Manly and Siena Café
Brisbane, QLD
11.2021 - Current
- Weekend and school holiday work at Cooper’s and Siena Café which includes collaboration with other staff to create a friendly environment for all customers
- Constant, casual interaction with customers
- Register and cashier money handling
- Completing reservations and phone bookings/orders
Education
No Degree -
Wynnum State High School
Manly, QLDSkills
- Coping in stressful situations
- Quickly learning new ideas and skills
- Interacting with every situation that arises with customers
- Adapting to different work environments
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Upbeat and Positive Personality
Certification
- Certificate II in Sampling and Measurement - Leichhardt
Experiences
Air Force Cadets in 203 Squadron – East Brisbane
January 2020 – January 2021
Weekly drills involved with developing leadership skills, cooperating as a team member and other life skills
Music at Wynnum State High School
January 2019 onwards
I play many musical instruments including the clarinet, bass clarinet, tenor saxophone, oboe and piano within many bands at my high school and perform for audiences and in competitions
Symphonic Band
· Promoted to 1st Clarinet
· Previously participated in symphonic band by playing the bass clarinet
Big Band (Jazz band)
· Currently participating with the tenor saxophone
· Performances at the manly markets and tours around local primary school
Timeline
Waiter
Cooper’s Café Manly and Siena Café
11.2021 - Current
Customer Service Crew Member
McDonald's Australia
02.2021 - 05.2022
No Degree -
Wynnum State High School
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