Zerlinda Mantel
Albany,WA
Summary
While I’ve been in retail most I’ve my working life. I’ve also been an au pair for a year in the Netherlands and a mother for nearly 11 years. I have a passion for watching children learn and grow. I’ve recently been helping out in Trish Pfeiffer’s class once a week and have grown a real passion for an EA role. I love organising, creating and helping. I’d love to be able to further my studies in this area should the occasion present itself.
Overview
26
26
years of professional experience
Work History
Owner
Albany Irrigation & Drilling
Albany, WA
09.2009 - Current
Sales Assistant
Watercraft Marine
Albany, WA
08.2004 - 09.2009
Au Pair
Chris de Langen
The Netherlands
06.2003 - 07.2004
- Organized playdates and activities for the children, ensuring their safety at all times.
- Provided transportation to school, extracurricular activities, and other appointments.
- Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
Sales Assistant
Elleker General Store
Albany, WA
12.2002 - 06.2003
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Supermarket Worker
Woolworths
Albany, WA
11.2002 - 12.2002
- Greeted customers upon entry and provided assistance with locating items.
- Stocked shelves, rotated products, and faced merchandise for easy customer access.
- Conducted price checks and answered customer inquiries regarding product availability.
Sales Assistant
Harris Scarfe
Albany, WA
09.1999 - 10.2002
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
Retail Assistant
Woolworths
Albany, WA
08.1998 - 09.1999
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
Education
Certificate III in Retail - Retail Management
Southern Regional Tafe
Albany12-2001
Skills
- Business Management
- Administrative Oversight
- Staff hiring
- Employee Development
- Business Administration
- Business Development
- Client Service
- Verbal and written communication
- Relationship Building
- Staff Management
- Human Resources
- Cash flow optimization
- Small business operations
- Financial Management
- Hiring and staffing
- Customer Relations
Timeline
Owner
Albany Irrigation & Drilling
09.2009 - Current
Sales Assistant
Watercraft Marine
08.2004 - 09.2009
Au Pair
Chris de Langen
06.2003 - 07.2004
Sales Assistant
Elleker General Store
12.2002 - 06.2003
Supermarket Worker
Woolworths
11.2002 - 12.2002
Sales Assistant
Harris Scarfe
09.1999 - 10.2002
Retail Assistant
Woolworths
08.1998 - 09.1999
Certificate III in Retail - Retail Management
Southern Regional Tafe