Zerui Song
Alexandria
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
McDonald's
05.2023 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
Volunteer
AUCSA
03.2022 - 04.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
Master of Information Technology - Data Analytics, Software Development
University of Tech Sydney
Sydney, NSW12.2024
Bachelor of Accounting And Corporate Finance - Financial Analysis, Investment Strategy
University of Adelaide
Adelaide, SA12.2022
Skills
Coding Language:
- Python, Java, SQL
Tool:
- MySQL, Postgres, AWS, Microsoft Suite, Tableau, Git
Speaking Language:
- English, Chinese
Other Skills:
- Guitar
- Teamwork & Collaboration
- Multitasking
- Effective Communication
- Reliability and punctuality
Timeline
Customer Service Cashier
McDonald's
05.2023 - Current
Volunteer
AUCSA
03.2022 - 04.2022
Master of Information Technology - Data Analytics, Software Development
University of Tech Sydney
Bachelor of Accounting And Corporate Finance - Financial Analysis, Investment Strategy
University of Adelaide
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