ZEYAD ABDALLA
Roxburgh Park,Australia
Summary
Dynamic professional with extensive experience in customer service at Foodworks, recognized for exceptional problem-solving and communication skills. Coordinated successful community events for Eritrean Families in Hume and the North, demonstrating strong leadership and organizational capabilities. Dedicated to improving customer experiences and promoting teamwork in high-pressure settings.
Overview
3
3
years of professional experience
Work History
Volunteer
Eritrean Families in Hume and the North (EFHN)
Coolaroo , Victoria
12.2023 - Current
- Coordinated community events to foster engagement among Eritrean families.
- Assisted in organizing cultural workshops to promote Eritrean heritage and traditions.
- Engaged in fundraising activities to support initiatives for local Eritrean families.
- Guided mentees in developing essential skills for personal and professional growth.
Customer Service Cashier
Foodworks
Roxburgh Park, VIC
04.2024 - 10.2024
- Provided high-quality customer service by assisting shoppers with product inquiries, and locating items.
- Operated point-of-sale (POS) systems efficiently, handling cash, EFTPOS, and refunds accurately.
- Maintained store cleanliness, ensured shelves were fully stocked, and products were neatly faced.
Cashier
My Restaurant
Broadmeadows, VIC
01.2023 - 05.2023
- Demonstrated strong interpersonal skills by providing attentive, personalized service to enhance the dining experience for customers
- Effectively managed multiple tables in a fast-paced environment, ensuring timely delivery of orders and quick resolution of issues
- Worked closely with kitchen staff and fellow servers to ensure smooth restaurant operations and efficient workflow
Education
VCE -
Ilim College - Kiewa Campus
Dallas, VIC12.2025
Skills
- Customer service and support
- Team collaboration
- Time management
- Leadership skills
- Effective communication
- Food service operations
- Cleaning and sanitation
- Problem solving
- Organizational abilities
- Language proficiency
Hobbies and Interests
- Sports and fitness
- Cooking and hospitality
- Community involvement
Timeline
Customer Service Cashier
Foodworks
04.2024 - 10.2024
Volunteer
Eritrean Families in Hume and the North (EFHN)
12.2023 - Current
Cashier
My Restaurant
01.2023 - 05.2023
VCE -
Ilim College - Kiewa Campus
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