Zeynep Acar
Meadow Heights,VIC
Summary
A motivated and adaptable professional with a unique blend of hands-on experience and customer service expertise. Background includes financial sales and marketing, along with professional service in a bakery, complemented by experience in a customer service role at Target. Equipped with a strong foundation in teamwork, problem-solving, and efficient task management. Eager to contribute dedication, quick learning abilities, and a passion for delivering top-notch service to the team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Financial Representative
PureGlow Detailing
04.2023 - Current
- Built strong relationships with clients through transparent communication and trust-building activities.
- Maximized revenue potential by identifying cross-selling opportunities for additional products and services.
- Implemented initiatives to improve customer satisfaction and increase repeat business.
- Improved networking procedures to increase sales by 7%.
Bakery Assistant
IGA
12.2020 - 04.2022
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Lifted and moved items weighing over 25kg using proper lifting techniques.
Sales Representative
Target
01.2018 - 11.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
Education
Completed VCE Year 12 -
Roxburgh College
Roxburgh Park11.2023
Skills
- Customer Service
- Flexible Schedule
- Brand representation
- Goal-Driven
- Building Customer Loyalty
- Friendly and Helpful
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Multitasking and Time Management
- Quick Learner
- Problem-Solving
- Teamwork and Collaboration
Certification
- First Aid Certificate
- Make-up artistry certificate (Obtained in Year 10)
Additional Information
- Fully vaccinated + Double Vaccination against Covid-19.
- Born and Raised in Australia (Australian Citizen)
Languages
English
Native or Bilingual
Turkish
Professional Working
Timeline
Financial Representative
PureGlow Detailing
04.2023 - Current
Bakery Assistant
IGA
12.2020 - 04.2022
Sales Representative
Target
01.2018 - 11.2020
Completed VCE Year 12 -
Roxburgh College
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