Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
24
24
years of professional experience
Work History
Laboratory Technician/QA Assistant
Snow Brand Australia Pty. Ltd
05.2021 - Current
Maintained safe, tidy and organized laboratory environment for accurate test results.
Demonstrated precision in equipment cleaning to maintain optimal functionality and prevent cross-contamination.
Prepared reagents and solutions to use for laboratory testing and analysis.
Conducted preventive maintenance checks, troubleshooting, and minor repairs to uphold the accuracy and reliability of results.
Executed testing and quality control procedures using approved laboratory protocols and state-of-the-art instrumentation
Conducted thorough inspections of raw materials prior to usage, ensuring compliance with quality standards and specifications.
Implemented rigorous inspection protocols, including visual assessments and quality testing, to maintain high-quality standards in the manufacturing process.
Proficiently conducted microbiological testing on milk and cheese samples to assess product quality and safety
Established and managed a comprehensive system for organizing external product and water testing to ensure compliance with minimum sampling requirements.
Assisted in conducting extensive environmental swabbing, including specialized listeria swabbing, to ensure a hygienic production environment.
Established a robust data entry system for various quality control areas, including testing, foreign object control, and environmental swabbing.
Implemented efficient cheese grading systems that enhanced the accuracy and reliability of quality assessments
Led the process of weighing and visually assessing cheese at the end of its shelf life
Implemented improvements in foreign object control processes, contributing to a safer production environment
Conducted comprehensive audits of glass and hard plastics used in the production process, ensuring adherence to safety and quality standards
Maintained accurate and up-to-date records for all quality control activities, facilitating traceability and accountability
Oversaw items in inventory and reordered before supplies diminished.
Assistant in Nursing/Support Worker
Aquamarine Personalised Home Care
04.2018 - 05.2021
Assistant in Nursing
Bupa Care Services
08.2016 - 06.2017
Laboratory Assistant
Unigrain Pty. Ltd
05.2014 - 09.2016
Executed routine maintenance tasks to ensure cleanliness, orderliness, and safety in the laboratory and department
Conducted a wide range of tests using approved laboratory procedures to assess product quality and compliance
Calibrated and maintained instruments to keep equipment fully operational.
Prepared comprehensive Certificates of Analysis, providing detailed documentation of testing results and product compliance before dispatch.
Monitored and oversaw testing procedures to ensure adherence to established criteria and maintain rigorous quality control standards
Generated and assigned batch numbers for products during the production process, ensuring accurate tracking and traceability
Maintained organized records and storage systems for retention samples, facilitating easy retrieval and traceability when needed.
Conduct thorough inspections of vehicles to ensure cleanliness and compliance with product specifications before loading.
. Implemented efficient record-keeping systems, contributing to organized and accessible documentation for audits and analysis.
Recorded and meticulously analyzed data from experiments and tests to derive meaningful insights
Conducted comprehensive sensory testing on food products, evaluating attributes such as taste, aroma, texture, and appearance
Implemented proper waste disposal, cleanliness protocols, and ensured the availability of necessary supplies for an efficient and safe working environment.
Quality Control Supervisor
Maxi Bakery And Restaurant
03.2004 - 02.2014
Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in bakery industry settings.
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Built relationships with customers and managed accounts to drive revenue and profit.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
QA Tester/Technical Sales Representative
Philippine Foremost Milling Corporation/LFUG
04.2000 - 01.2004
Conduct routine testing of flour samples to assess quality parameters such as moisture content, protein content, gluten strength, and other relevant factors.
Ensure that testing procedures are standardized and adhere to established protocols and industry standards
Record and document test results accurately, maintaining a comprehensive and organized database of testing data
Analyze test results and interpret data to assess the quality and characteristics of flour samples.
Identify and troubleshoot issues with equipment or testing procedures promptly to ensure continuous and accurate testing operations.
Ensure that all testing activities comply with relevant regulations, industry standards, and quality control guidelines
Properly handle and store flour samples to prevent contamination and ensure the integrity of the testing process
Adhere to safety protocols and guidelines to maintain a secure working environment within the laboratory.
Conduct ad-hoc testing as required, responding to specific requests or issues related to flour quality
Collaborate with other members of the quality control team, production staff, and management to address quality-related concerns and improvements
Collaborated with customers and asked questions to assess needs and budgets.
Attended product-related technical shows and other activities to represent company products and services.
Generated and executed sales plans in existing customer base to meet profit increase goals.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Resolved order issues efficiently and enhanced customer satisfaction ratings.
Serviced existing accounts on regular basis to maximize revenue.
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Education
Certificate -
SGS Academy Australia
Sydney, NSW
08.2021
Certificate III in Business BSB 30115
Technology Institute of Victoria
Melbourne, VIC
12.2016
SITXFSA101-Hygienic Practices For Food Safety
Brace Education & Training
Ballarat, VIC
05.2014
Bachelor of Science - Food Technology
Philippine Women's University
Manila, Philippines
03.2000
Skills
Ability to operate and maintain laboratory instruments and equipment
Ability to identify and troubleshoot issues
Ability to work effectively as part of a team
Capacity to work independently on routine tasks and experiments
Openness to learning new techniques and methodologies
Familiarity with spreadsheet programs and statistical software
Commitment to maintaining high-quality standards in laboratory processes
Timeline
Laboratory Technician/QA Assistant
Snow Brand Australia Pty. Ltd
05.2021 - Current
Assistant in Nursing/Support Worker
Aquamarine Personalised Home Care
04.2018 - 05.2021
Assistant in Nursing
Bupa Care Services
08.2016 - 06.2017
Laboratory Assistant
Unigrain Pty. Ltd
05.2014 - 09.2016
Quality Control Supervisor
Maxi Bakery And Restaurant
03.2004 - 02.2014
QA Tester/Technical Sales Representative
Philippine Foremost Milling Corporation/LFUG
04.2000 - 01.2004
Certificate -
SGS Academy Australia
Certificate III in Business BSB 30115
Technology Institute of Victoria
SITXFSA101-Hygienic Practices For Food Safety
Brace Education & Training
Bachelor of Science - Food Technology
Philippine Women's University
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