Zhanchao Chen
Sydney,NSW
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Have extensive internship experience and sufficient knowledge of sales, operations management and finance to support daily work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Production Management Manager and Marketing Sales
Green Meer Pty Ltd
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Supermarket Clerk
Discovery Point Trading Pty Ltd
05.2023 - 07.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Managing supermarket inventory to maintain operating expenses.
Car Sales Marketing
Shandong Tai 'an Transportation Group Co., LTD
07.2020 - 12.2022
- Work as a sales intern, learn how to market with a teacher, and build relationships. Mainly responsible for customer reception and after-sales customer service issues.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
Bachelor of Arts - Accounting
Southern Cross University
Gold Coast, QLD2020
Skills
- Marketing
- Workforce Management
- Staff Development
- Performance Management
Certification
Chinese accountant certificate
Timeline
Production Management Manager and Marketing Sales
Green Meer Pty Ltd
08.2023 - Current
Supermarket Clerk
Discovery Point Trading Pty Ltd
05.2023 - 07.2023
Car Sales Marketing
Shandong Tai 'an Transportation Group Co., LTD
07.2020 - 12.2022
Bachelor of Arts - Accounting
Southern Cross University
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