Zhanna Pogorelova
Varsity Lakes,QLD
Summary
Motivated and reliable graduate with a proven track record of delivering exceptional customer service and cultivating strong client relationships. Currently completing a diploma in IT, eager to transition into the IT industry and apply my passion for technology alongside my customer-centric approach. Proficient in communication and problem-solving, I bring a unique blend of customer service expertise and emerging technical skills. Seeking an entry-level role in IT where I can leverage my diverse background to contribute to projects, learn, and grow within the industry.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Opal Realty Group
08.2023 - Current
- Demonstrated proficiency in prospecting and lead generation techniques, including cold calling and door knocking.
- Proactively followed up with potential buyers, fostering strong relationships.
- Expanded client base through effective networking strategies.
- Attended buyer inspections and provided invaluable assistance during building and pest inspections, valuations, and open homes.
- Delivered exceptional customer service to clients, ensuring their needs were met with professionalism and care.
- Actively participated in sales training, meetings, and real estate seminars.
Education
Diploma of Information Technology - Advanced Programming
TAFE QLD
Coomera, QLD06.2024
Skills
- Scripting and Programming Languages (Python, JavaScript, PHP, Java, C#, SQL)
- Relational and NoSQL Database Knowledge
- Microsoft 365
- Application Installations and Troubleshooting
- Network Configuration and Troubleshooting
- Cybersecurity Proficiency
- Customer Service
- Problem-Solving Aptitude
- Excellent Written and Verbal Communication
- Reliable and Responsible
- Excellent Attention to Detail
- Strong Multitasking Abilities
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant
Opal Realty Group
08.2023 - Current
Diploma of Information Technology - Advanced Programming
TAFE QLD
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