Zhao Lin Teoh
Perth,WA
Summary
Compassionate Neurological Physiotherapist known for productive and efficient task completion. Skilled in patient care management, team leadership, and program development. Excel at communication, empathy, and problem-solving to enhance team performance and patient outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Therapy Manager
Anderson Neurological and Developmental Services
01.2024 - Current
- Review and update the roles and responsibilities of clinical and team leads
- Manage and assess key performance indicators across various disciplines
- Foster a culture of continuous innovation and clinical best practices, supporting both internal and external professional development requests
- Build professional networks with key stakeholders and customers
- Oversee recruitment and onboarding of new staff members
- Subcontract services to external providers to address service gaps
- Conduct performance development and reviews
- Clinical education provision 1:1 and team PD
- Organising PD with external presenters
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Supported therapists in collaborating with medical physicians, health departments, and community nurses to effectively manage and coordinate complex patient care.
P3 Specialist coordinator (Inpatient rehabilitation and general medical)
Hollywood Private Hospital - Ramsay Health
03.2020 - 12.2023
- Line management of 1.6 FTE P2 and junior 2.4 FTE P1 physiotherapists, 1.0 FTE exercise physiologist and 1.0 FTE physiotherapy assistant
- Covering physiotherapy manager during leave
- Generating annual AROC report for subacute rehabilitation to hospital executives
- Ensuring excellent adherence to clinical standard, including up to date documentations to readily available during clinical audits
- National Ramsay Subject Expert Panel (Neurological committee)
- Key liaison person - nurse manager, rehabilitation physicians and geriatricians, and other allied health disciplines
- Coordination of physiotherapy service within inpatient rehabilitation and general medical (40 beds)
- Oversee departmental service development and quality improvement projects
- Delivering rehabilitation specific professional development for physiotherapy department
- PD Warrior assessor and instructor at Ramsay Health Plus (Hollywood Private Hospital)
- Collaboration with specialist coordinators from different departments to ensure adequate staffing level in each area
Team Leader - Neurological Rehabilitation Program
Rocky Bay, WA
10.2019 - 03.2020
- Line management of advanced clinicians and an experienced multidisciplinary team (physio-, occupational and speech therapists) in the Neurological Rehabilitation Program;
- Manage Key Performance Indicators of staff members and program;
- Key liaison for doctors, nurses and team leaders at different group/nursing homes regarding service delivery;
- Business strategic planning and implementation of new innovations including formulation of new business cases as part of senior management team;
- Budget-management including delegated authority to approve new resource purchases;
- Participate in workforce planning, including recruitment and interview processes for new multidisciplinary team members;
- OSH and RAP committee member
Senior Physiotherapist
Rocky Bay, WA
06.2014 - 10.2019
- Line management and clinical supervision of 15 FTE staff members including physiotherapists, therapy assistants and personal trainer;
- Founder and overseer of Rocky Bay Neurological Therapy Program and Disability Fitness Program;
- Deliver direct clinical rehabilitation services and assistive technology prescription under NDIS, ICWA, and other funding streams;
- Provide clinical trainings internally and externally in forms of lectures, tutorials, and telehealth through state-wide consultancy service for neuromuscular conditions;
- Appointed as organisational key liaison for external stakeholders such as Insurance Commission WA, to consult, screen referrals and allocation to match therapist's capacity and skillset;
- Establishment of new innovative therapy service offers to meet arising needs through business case proposals, and participated in fundraising effort to purchase new resources
- Services include functional electrical stimulation FES therapy (FES bike), Serial casting program, bodyweight support mobility therapy, and return to running program;
- Setup and management of 5 rehabilitation gyms across metropolitan Perth;
- Participate in recruitment and interview processes for new physiotherapists
Senior Physiotherapist - Rehabilitation in the home
WA Health (North Metropolitan Health Service)
02.2014 - 06.2014
- Home-based rehabilitation as part of a multidisciplinary team;
- Prescribe home therapy program in a safe and therapeutic manner;
- Ensure smooth discharge process from hospital through linkage with community services
Physiotherapist
Neurological Rehabilitation Group, Victoria
12.2010 - 12.2013
- Perform clinical assessment and safe execution of intervention strategies for patients funded through Workcover, Transport Accident Commission (TAC), state-government and private funding;
- Collaborate with external service providers including allied health professionals and Integration of therapy program into community;
- Liaise with medical specialists regarding botulinum toxin, corrective surgical and other medical management;
- Student coordinator for students from Monash and La Trobe Universities;
- Interpret and document written communication to a high standard
Grade 1 Physiotherapist
Austin Health, Victoria
11.2009 - 11.2010
- Company Overview: Austin Hospital is a leading Australian teaching tertiary hospital located in Victoria
- Acute Orthopaedic (rotation - Austin);
- Acute General Medicine (rotation - Austin);
- Subacute Neurological and Geriatric Rehabilitation (rotation at Austin Repatriation Hospital);
- Veteran Health (rotation at Austin Repatriation Hospital);
- Pulmonary Rehabilitation Program;
- Rostered Weekend Respiratory and Orthopaedic Physiotherapy
- Austin Hospital is a leading Australian teaching tertiary hospital located in Victoria
Grade 1 Physiotherapist
St John of God Hospital (Nepean Rehabilitation), Victoria
11.2008 - 11.2009
- Subacute Rehabilitation for inpatient and outpatient program;
- Group rehabilitation (Pulmonary and Cardiac Rehabilitation)
Physiotherapist
Gippsland Physiotherapy Group, Victoria
03.2008 - 11.2008
- Private practice in a rural setting with a musculoskeletal focus;
- Sole practitioner in a medical center
Education
Master of Clinical Rehabilitation - Neurological Physiotherapy
Flinders University
12.2018
Bachelor of Science - Physiotherapy
Curtin University
WA12.2007
Skills
- Multidisciplinary collaboration
- Clinical supervision
- Quality improvement
- Robotic therapy
Affiliations
- Scientific committee APA NNG chapter, 2022
- Accredited PD Warrior instructor, 2021
- APA NDIS forum as WA representative, 2019
- APA Titled Neurological Physiotherapist, 2018 to current
- APA NNG WA committee member, 2015-2018
- APA NNG VIC committee member and Private Practice representative, 2013
- Golden Key International Honor Society, 2008
Accomplishments
- 2019, Presented Increasing Physical Activity for people Living with Disability poster at WCPT (Geneva, Switzerland)
- 2018, APAM Titled Neurological physiotherapist by coursework - M.Clin.Rehab (Neuro.Physio)
- 2016, Awarded with Rocky Bay Scholarship - 3 weeks Study tour to North America on Neurological Rehabilitation
- 2003, Achieved 99.35 percentile Tertiary Entrance Rank
Professional Development
- Level 1 Dry needling (APA), 2008
- Chronic Neck Pain Management (APA), 2008
- Level 1 Aquatics (APA), 2008
- Normal Movement (APA), 2011
- Basic Bobath (APA), 2013
- Serial Casting (Surgical Synergies), 2014
- Manutention Health Care 2 (Rocky Bay), 2015
- DSC Seating assessment and wheelchair prescription (Rocky Bay), 2015
- Interprofessional Practice Conference (Nazareth College, Rochester, NY), 2016
- Rocky Bay Scholarship Study tour (North America), 2016
- Motivational Interviewing for Neurological Physiotherapist (APA), 2017
- Functional Electrical Stimulation and RT300SLSA (Restorative Therapies), 2017
- Emerging leadership Course (Rocky Bay), 2017
- Graduate Diploma in Clinical Rehabilitation (Flinders University), 2017
- Kinetic Link Functional Strengthening (KLT), 2018
- Master of Clinical Rehabilitation (Flinders University), 2018
- World Congress of Physiotherapy (WCPT, Geneva), 2019
- Advanced Clinical Reasoning in Balance and Motor Control (Dr James McLoughlin), 06/01/19
- Functional Electrical Stimulation for Neurological Conditions (Mandurah local health providers), 2019
- Competency Checklist to titrate settings and prescribe E70 Cough assist machine (Philips), 2019
- FAME program training (Dr Marie-Louise Bird), 2020
- PD Warrior instructor, 2021
- Concussion management (Neurorehab Group - Katie Davies), 11/01/22
- Enhanced Upper Limb Therapy, 03/01/24
- Level 1 and 2 competency for EKSONR exoskeleton robotic, 10/01/24
References
- Dr Arti Fayers, Rehabilitation Physician, Aruna Rehabilitation, State Head Injury Unit, 0413 349 901, arti@arunarehab.com.au
- Charlotte Foskett, Physiotherapy Manager, Hollywood Private Hospital, 0438 080 094, foskettc@ramsayhealth.com.au
Leadership Experience
- 2014 - 2019, Medical Volunteer - Medical Mission Trip, Team leader, To relieve poverty and assist with humanitarian needs in Cambodia., Clinical advisor and partner of Wheelchair for Kids (WA), providing WHO standard wheelchairs to impoverished countries., Lead a team of medical and health care professionals (doctors, nurses, physiotherapists, pharmacists) and coordinate provision of healthcare and medications., Fulfilling the role of a health advocate in promoting healthy lifestyle choices.
- 2013 - 2021, Australia Physiotherapy Association, National Neurology Group (NNG), APA NNG(VIC) Private Practice rep, 2013, NNG(WA) Deputy chair, 2019, NNG(WA) chair 2020-2021, Working with committee members to help advance knowledge and professional skillset of WA physiotherapists., Promote effective communication and act as a conduit of information between APA and its members.
- 2016 - 2019, Community Aids and Equipment Program (CAEP), Department of Communities, Western Australia, Virtual Sub-committee Member, CAEP is a government program that allocates funding for equipment to people with disability in WA., Review state-wide funding applications for mobility aids and to provide clinical feedback to CAEP and relevant therapists., To ensure suitability and safety of assistive technology in the disability sector., To ensure equipment prescription applications adhere to CAEP guidelines.
Research
2018, Completed unpublished manuscript - Increasing Physical Activity for People Living with Disability, 2018. Accepted and presented at WCPT (Geneva), 2018
Certification
- APA Titled Neurological Physiotherapist
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Professional
Malay
Professional
Japanese
Limited
Timeline
Therapy Manager
Anderson Neurological and Developmental Services
01.2024 - Current
P3 Specialist coordinator (Inpatient rehabilitation and general medical)
Hollywood Private Hospital - Ramsay Health
03.2020 - 12.2023
Team Leader - Neurological Rehabilitation Program
Rocky Bay, WA
10.2019 - 03.2020
Senior Physiotherapist
Rocky Bay, WA
06.2014 - 10.2019
Senior Physiotherapist - Rehabilitation in the home
WA Health (North Metropolitan Health Service)
02.2014 - 06.2014
Physiotherapist
Neurological Rehabilitation Group, Victoria
12.2010 - 12.2013
Grade 1 Physiotherapist
Austin Health, Victoria
11.2009 - 11.2010
Grade 1 Physiotherapist
St John of God Hospital (Nepean Rehabilitation), Victoria
11.2008 - 11.2009
Physiotherapist
Gippsland Physiotherapy Group, Victoria
03.2008 - 11.2008
Master of Clinical Rehabilitation - Neurological Physiotherapy
Flinders University
Bachelor of Science - Physiotherapy
Curtin University
Similar Profiles
Benjamin FriedlanderBenjamin Friedlander
Exercise Therapist Volunteer at Integrated Neurological ServicesExercise Therapist Volunteer at Integrated Neurological Services
Jasmine PerngJasmine Perng
Internship Student at Miami Neurological ServicesInternship Student at Miami Neurological Services
Dishana VanDunkDishana VanDunk
Medical Assistant Intern/Medical Assistant at Hope Neurological & Medical ServicesMedical Assistant Intern/Medical Assistant at Hope Neurological & Medical Services