Zhaoyi Jiang
Rochedale,QLD
Summary
A highly adaptable, mature, and dynamic professional with a strong ethical foundation. Demonstrates excellent interpersonal skills, thriving in multicultural and diverse work environments. Capable of working independently while also collaborating effectively with teams. Eager to leverage extensive knowledge and skills acquired through past experiences and recent coursework to contribute to organizational success. Committed to continuous learning and career development in a challenging role that offers opportunities for growth and advancement.
Overview
11
11
years of professional experience
Work History
Founder and Director
E-Beauty QLD
03.2017 - Current
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Owner of Individual Business
Cleantastic (Commercial cleaning)
02.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
Owner
The Caffeine Corner (Café)
01.2014 - 07.2014
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Chef De Partie
Queen Street Rescue (Bar and Restaurant)
06.2013 - 12.2013
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
Education
Bachelor of Psychological Science (Honours IIA) -
University of Queensland
Saint Lucia11.2023
Master of Professional Accounting -
RMIT
Melbourne06.2013
Bachelor of Hospitality Management -
CQU
Melbourne11.2011
Skills
- Team Leadership
- Strategic Thinking
- Ethics and integrity
- Analytical Thinking
- Emotional awareness
- Relationship Building
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Founder and Director
E-Beauty QLD
03.2017 - Current
Owner of Individual Business
Cleantastic (Commercial cleaning)
02.2014 - Current
Owner
The Caffeine Corner (Café)
01.2014 - 07.2014
Chef De Partie
Queen Street Rescue (Bar and Restaurant)
06.2013 - 12.2013
Bachelor of Psychological Science (Honours IIA) -
University of Queensland
Master of Professional Accounting -
RMIT
Bachelor of Hospitality Management -
CQU
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