Zheilynd Keepa-Rongokea
Melbourne
Summary
Confident and articulate individual with commended ability to achieve set outcomes. With a pleasing personality my key strengths include strong attention to detail, willingness to learn with a positive attitude.
Known for my commitment to quality standards. I am passionate about further pursuing my career within your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Process Operator
Nippon Express • Daiso
04.2023 - 04.2024
- Energetic and highly motivated with a 'can do attitude', always willing to go the extra mile to achieve set expectations
- Highly organized with the ability to priorities multiple tasks and meet deadlines
- Works Well Under Pressure while adapting to new founding situations
Laborer
Nippon Express • Daiso
04.2023 - 04.2024
- Energetic and highly motivated with a 'can do' attitude, always willing to go the extra mile to achieve set expectations
- Highly organized with the ability to priorities multiple tasks and meet deadlines
- Works Well Under Pressure while adapting to new founding situations
Food & Beverage Attendant | Hotel Quarantine Worker
PARK ROYAL Melbourne Airport • Pan Pacific
04.2018 - 04.2022
- Banquet Experience
- Excellent Customer Service Skills
- Ability to identify, meet, and exceed customer expectations
- Ability to liaise with a wide range of people from all different backgrounds and all ages
- Able to make decisions, solve problems and prioritize daily tasks
- Excellent customer service skills with the ability to provide fast, friendly and efficient service
- Well-Presented and Professional with demonstrated experience in providing the first point of contact Face to Face and over the telephone
- Daily Cleaning/Maintenance of area within the venue
- Patient and Compassionate Nature with the ability to calm down distressed customers
- Adheres to Occupational Health and Safety Standards
Education
Certificate III - Aviation
William Angliss Institute of TAFE
Melbourne, VIC07-2018
Certificate IV - Hospitality Dual Leadership And Management
Serve It Up
Melbourne, VIC11-2017
Skills
- Customer Service
- Reliability and Punctuality
- Critical Thinking
- Problem Resolution
- Attention to Detail
- Safety Awareness
Process Control
Safety Protocols and Procedures
Certification
- Cert IV In Hospitality Dual Leadership and Management | 2017 Serve It Up
- Australian Apply/Provide First Aid Certificate | 2018
Accredited in applying first aid within your work-place.
- Cert III in Aviation (Cabin Crew) | 07/2018-11/2018
- RSA - Responsible Service of Alcohol | 2021
- RSG - Responsible Gambling Service | 2017
- RSF - Responsible Food Safety | 2017
- Australian Infection Control Training - COVID19 | 04/06/2020
Timeline
Process Operator
Nippon Express • Daiso
04.2023 - 04.2024
Laborer
Nippon Express • Daiso
04.2023 - 04.2024
Food & Beverage Attendant | Hotel Quarantine Worker
PARK ROYAL Melbourne Airport • Pan Pacific
04.2018 - 04.2022
Certificate III - Aviation
William Angliss Institute of TAFE
Certificate IV - Hospitality Dual Leadership And Management
Serve It Up
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