Highly accomplished Director of Operations with extensive experience in business development and strategic planning. Recognized for development of new services and operations and realization of revenue performance and enhancement. Facilitates workforce change to support re-engineering initiatives and meet organizational financial and quality objectives. Dynamic leader consistently achieving outstanding results in challenging environments while building and maintaining strong, loyal relations with both clients and colleagues.
Plan, direct and manage the overall administration and operation of the company;
Develop administration management system for the company with updated files and policies;
Comprehend relative laws related to the business of the companyto avoid any potential risks;
Assist with developing business strategy and plans by providing professional advice to the senior management;
Manage budgets and deliver reports to the senior management and ensure that the business is compliant with government laws and regulations;
Manage and support the international logistics delivery systems of the company;
Identify, analyze and solve administrative and operational issues in the company and prepare relevant reports to the senior management;
Ensure the business operations are in line with the overall business objective;
Establish, evaluate and implement procedures and guidelines for administrative, financial planning and operation purposes;
Develop and manage administrative staff of the company and provide training to satisfy business operation requirement;
Represent the company in business negotiation and meetings to make sure good relations with partners.
Organize import and export transportation with proper transportation concept;
Handle import and export business according to compliance;
Manage logistics providers of import and export business;
Define and implement working instructions to ensure import and export activities with efficiency;
Measure transportation process like lead time, cost and service quality, and lead activities for improvements;
Improve import and export transportation and duty process, and train team for relative process;
Conduct insurance and claim process;
Work with other departments for relative tasks.