Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pingping Hu

Qingdao,China

Summary

Highly accomplished Director of Operations with extensive experience in business development and strategic planning. Recognized for development of new services and operations and realization of revenue performance and enhancement. Facilitates workforce change to support re-engineering initiatives and meet organizational financial and quality objectives. Dynamic leader consistently achieving outstanding results in challenging environments while building and maintaining strong, loyal relations with both clients and colleagues.

Overview

19
19
years of professional experience

Work History

Operations Director

Hisea Mechanical Technology Co., Ltd.
Qingdao, China
09.2021 - Current
  • Developed and actualized strategies to generate new revenues, drive productivity, efficiency, quality, service and cost-effective resource management.
  • Administered financial management, reported finances to senior management and analyzed payroll, receipts and accounts payable and accounts receivable activities.
  • Increased profits by effectively managing employees to ensure optimal productivity.
  • Established and evaluated performance objectives and benchmarks.
  • Implemented methods to increase profit, productivity, quality and service through proven management tactics.
  • Worked with sales team to identify business development opportunities and determine client product needs.
  • Developed and implemented action plans for business improvement and quality control to mitigate delivery wait and comply with established budgets.
  • Supported senior leadership by accurately reporting monthly and annual budgets.
  • Diminished process gaps, ensuring efficient employee scheduling to maximize revenue.
  • Devised methods to effectively execute programs and achieve performance goals.
  • Eliminated project downtime by scheduling employees effectively to increase profit.
  • Rolled out marketing strategies that promoted product branding tactics and optimized public recognition.
  • Directed complex business transformation projects, work plan development, product development and support, customer training and user experience.
  • Approved operational policies, procedures and standards while continuously evaluating staff to measure performance benchmarks.
  • Communicated with manufacturers overseas to maintain production schedules and optimize supply chain.
  • Authorized operational guidelines and practices while assessing staff to meet performance objectives.
  • Reorganized operations by realigning production, maintenance and engineering requirements to meet financial targets.
  • Increased revenue by developing and managing strategic business plans.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Set goals and expectations for direct reports using performance review process, holding staff accountable.
  • Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Contributed to organizational strategic direction to improve products and services.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Operations Director

Simba Global Trading & Manufacturing Co., Ltd. and Simba Global Manufacturing Co., Ltd.
Qingdao, China
10.2011 - 08.2021
  • Shaped strategies to drive effective execution and ongoing performance of programs throughout organization.
  • Developed and actualized strategies to generate new revenues, drive productivity, efficiency, quality, service and cost-effective resource management.
  • Administered financial management, reported finances to senior management and analyzed payroll, receipts and accounts payable and accounts receivable activities.
  • Increased profits by effectively managing employees to ensure optimal productivity.
  • Reviewed operational and financial information dashboards daily.
  • Established and evaluated performance objectives and benchmarks.
  • Streamlined all programs and processes to boost business and sales.
  • Implemented methods to increase profit, productivity, quality and service through proven management tactics.
  • Analyzed expenses and financial reports to develop effective policies and budgets, resulting in significant increase in profits.
  • Worked with sales team to identify business development opportunities and determine client product needs.
  • Developed and implemented action plans for business improvement and quality control to mitigate delivery wait and comply with established budgets.
  • Enhanced customer satisfaction ratings by resolving technical and account issues efficiently.
  • Cultivated exemplary partnerships by implementing programs that delivered on profitable goals and strategic initiatives.
  • Supported senior leadership by accurately reporting monthly and annual budgets.
  • Diminished process gaps, ensuring efficient employee scheduling to maximize revenue.
  • Collaborated with business partners to influence contract negotiations and compliance reporting.
  • Rolled out marketing strategies that promoted product branding tactics and optimized public recognition.
  • Directed complex business transformation projects, work plan development, product development and support, customer training and user experience.
  • Approved operational policies, procedures and standards while continuously evaluating staff to measure performance benchmarks.
  • Communicated with manufacturers overseas to maintain production schedules and optimize supply chain.
  • Authorized operational guidelines and practices while assessing staff to meet performance objectives.
  • Developed and implemented operational policies and procedures to maximize efficiency.
  • Managed daily operations, ensuring compliance with quality standards, safety regulations, and legal requirements.
  • Oversaw the hiring process for new staff members and trained them on operational protocols.
  • Coordinated with vendors to ensure timely delivery of supplies needed in order to meet production deadlines.
  • Negotiated contracts with suppliers and service providers in order to obtain favorable terms at competitive prices.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented campaigns and promotions to help with developing goods and services.

Corporate Services Manager

Qingdao Bili International Trading Co., Ltd.
Qingdao, China
10.2006 - 09.2011

Plan, direct and manage the overall administration and operation of the company;

Develop administration management system for the company with updated files and policies;

Comprehend relative laws related to the business of the companyto avoid any potential risks;

Assist with developing business strategy and plans by providing professional advice to the senior management;

Manage budgets and deliver reports to the senior management and ensure that the business is compliant with government laws and regulations;

Manage and support the international logistics delivery systems of the company;

Identify, analyze and solve administrative and operational issues in the company and prepare relevant reports to the senior management;

Ensure the business operations are in line with the overall business objective;

Establish, evaluate and implement procedures and guidelines for administrative, financial planning and operation purposes;

Develop and manage administrative staff of the company and provide training to satisfy business operation requirement;

Represent the company in business negotiation and meetings to make sure good relations with partners.

Import & Export Manager

Qingdao Bili International Trading Co., Ltd.
Qingdao, China
10.2005 - 09.2006

Organize import and export transportation with proper transportation concept;

Handle import and export business according to compliance;

Manage logistics providers of import and export business;

Define and implement working instructions to ensure import and export activities with efficiency;

Measure transportation process like lead time, cost and service quality, and lead activities for improvements;

Improve import and export transportation and duty process, and train team for relative process;

Conduct insurance and claim process;

Work with other departments for relative tasks.

Education

Master Degree - Master of Science in Psychology

KEISER University
09.2022

MBA - Master of Corporate Development Strategic

SWJTU Southwest Jiaotong University
06.2011

Bachelor of Applied Psychology -

Qingdao University
06.2023

Bachelor Degree - Business Management of Accounting

UIBE University
07.2011

Bachelor Degree - Economics of International Trade

Qingdao University
01.2007

College Degree - International Trade Business English

Radio And Television University of Qingdao
07.2003

Project Management Professional (PMP)

Project Management Institute (PMI)
01-2024

Certified International Professional Manager - International Professional Management

CIPM
04.2018

Certified Professional Purchasing Manager - Professional Purchasing

CPPM By American Purchasing Society
03.2018

Mid-Level Interpreter - Foreign Language Interpretation

Foreign Language Interpretation Bureau
12.2008

Level 2 Cambridge English - BEC Vantage Business English Council of Europe

Cambridge University ESOL Examination
07.2007

Skills

  • Goal Setting
  • Recruitment Strategies
  • Staff Management
  • Allocating Resources
  • Maintaining Compliance
  • Overseeing Training
  • Maintaining Inventory
  • Continuous Improvement
  • Coordinating Schedules
  • Emergency Planning
  • Change Management Processes
  • Overseeing Personnel

Timeline

Operations Director

Hisea Mechanical Technology Co., Ltd.
09.2021 - Current

Operations Director

Simba Global Trading & Manufacturing Co., Ltd. and Simba Global Manufacturing Co., Ltd.
10.2011 - 08.2021

Corporate Services Manager

Qingdao Bili International Trading Co., Ltd.
10.2006 - 09.2011

Import & Export Manager

Qingdao Bili International Trading Co., Ltd.
10.2005 - 09.2006

Master Degree - Master of Science in Psychology

KEISER University

MBA - Master of Corporate Development Strategic

SWJTU Southwest Jiaotong University

Bachelor of Applied Psychology -

Qingdao University

Bachelor Degree - Business Management of Accounting

UIBE University

Bachelor Degree - Economics of International Trade

Qingdao University

College Degree - International Trade Business English

Radio And Television University of Qingdao

Project Management Professional (PMP)

Project Management Institute (PMI)

Certified International Professional Manager - International Professional Management

CIPM

Certified Professional Purchasing Manager - Professional Purchasing

CPPM By American Purchasing Society

Mid-Level Interpreter - Foreign Language Interpretation

Foreign Language Interpretation Bureau

Level 2 Cambridge English - BEC Vantage Business English Council of Europe

Cambridge University ESOL Examination
Pingping Hu