Zhen Jia
Zetland,NSW
Summary
As a programmer analyst, Successful background maintaining efficient CRM systems by leveraging infrastructure and operational knowledge to enhance processes. Practiced troubleshooter with diagnostics procedure expertise and in-depth technical experience. Highly organized, responsible and well-versed in programming and problem solving. Positively impact operations with top-notch communication and critical thinking skills.
Overview
5
5
years of professional experience
Work History
Analyst Programmer
STAR X TECHNOLOGY SOLUTIONS PTY LTD
05.2024 - Current
- Collaborate with cross-functional teams to gather requirements, define specifications, and ensure successful conceptualizing and developing new software programs and applications;
- Analyze and identify users’ needs to develop software solutions that fulfill requirements;
- Define the business requirements, objectives, deliverables, and specifications of software development on a project-by-project basis in collaboration with internal departments;
- Design, develop, and implement software solutions to meet business systems and procedures;
- Conduct thorough testing, diagnosing and debugging of applications to ensure high quality and reliability;
- Recommend and perform software improvements and upgrades with plan;
- Provide technical guidance and mentorship to junior team members.
Lead Programmer Analyst
LifeByte Systems Pty Ltd
10.2020 - 11.2023
- Directed software design and development across multifaceted teams to meet client functionality, timeline, and performance needs.
- Worked closely with clients to establish specifications and system designs.
- Delivered and maintained scalable system architecture to support high-availability Internet sites with various internal applications.
- Performed research and analysis to develop new projects, proposals and system modifications.
- Following work instructions; codes, tests, debugs, implements and maintains software solutions
- Providing technical support in defined project
- Developing program logic for new applications or analysing and modifying reasoning in existing applications, often learning on job from more senior colleagues as size of challenge increases
- Modifying existing internal software products to add new functions, adapting to new hardware, improving performance or enhancing product usability
- Implementing and monitoring basic system improvements to increase efficiency
- Supporting applications to be compatible across multiple computing platforms and browsers
Director and shop manager
AJWZ Pty Ltd
06.2019 - Current
- Developed and maintained positive relationships with employees
- Analyzed business needs while soliciting customer feedback for process improvements
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings
- Managed teams to guarantee successful supply chain pipeline for markets
Internship Student as System Support Engineer
Industrial And Commercial Bank
03.2020 - 04.2020
- Monitored, tracked and prioritised new work requests at Help Desk within set response times
- Efficiently resolved myriad technical issues concerning software installation and intranet network connectivity
Education
Bachelor of Computer Science - Information Systems
University Of Sydney
Sydney06.2019
Professional Year - Professional Year
Navitas Professional
Sydney NSW02.2021
Skills
- Business Administration and Development
- Staff Management
- Fluent in Mandarin, English and Japanese
- Project Management and Programming documentation
- Net and website development
- Advanced knowledge of C and C, Python and JAVA
- Testing, troubleshooting and debugging
- Advanced problem-solving skills
- Requirements Analysis
Reference
HR of ICBC: Kay Zhao +61 432185548
Director of AJWZ: Caspar Ni +61 456615555
HR of LifeByte: hr@lifebyte.io
Manager of StarX: Benson Shi: benson@starx.com.au
Timeline
Analyst Programmer
STAR X TECHNOLOGY SOLUTIONS PTY LTD
05.2024 - Current
Lead Programmer Analyst
LifeByte Systems Pty Ltd
10.2020 - 11.2023
Internship Student as System Support Engineer
Industrial And Commercial Bank
03.2020 - 04.2020
Director and shop manager
AJWZ Pty Ltd
06.2019 - Current
Bachelor of Computer Science - Information Systems
University Of Sydney
Professional Year - Professional Year
Navitas Professional
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