Zhenbang Ouyang

As a back-of-house crew member at Hungry Jack's Morley, I provided friendly customer service, prepared food to company standards, and maintained cleanliness in both the kitchen and dining areas. This role honed my communication skills, multitasking abilities, and attention to detail, all of which are crucial in the carpentry industry. These experiences have prepared me to meet the demands and expectations of a carpentry career.

• Maintained organized storage areas for food products, beverages and restaurant supplies.
• Informed customers about daily specials in an engaging manner.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

While completing my Certificate II in Automotive Servicing Technology, I gained firsthand experience through work experience at Hyundai Morley. This allowed me to understand the realities of being a tradesman and what to expect in the trade industry. I believe this experience is crucial for any trade and will be particularly beneficial in my pursuit of a career in carpentry.

• Prepared reports summarizing project progress and results for management review.
• Maintained accurate records of all activities performed throughout internship period.
• Identified needs of customers promptly and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.