Zheng Liu
Carlton,VIC
Summary
My name is Zheng Liu and I am from china ;
I came to Australia in 2019 for foundation study and got into the university of Melbourne for bachelor ; I gapped from 2020-2021 during covid and came back to continue my study
Overview
1
1
year of professional experience
1
1
Certification
Work History
Mortgage Broker Assistant
Ausun Finance
07.2022 - 07.2023
- Assisted clients in understanding complex mortgage terms and conditions, facilitating well-informed decisionmaking.
- Streamlined loan application processes for increased efficiency and faster approvals.
- Managed multiple priorities effectively, ensuring timely completion of tasks related to loan applications, documentation, and follow-up communications with clients.
- Developed strong rapport with clientele through regular communication updates regarding their loan status or any changes affecting their application or approval process.
Sales Manager
Pay Collective
12.2022 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Bachelor Of Science - Neuroscience
University of Melbourne
Parkville, VIC10.2024
Skills
- Mortgage Knowledge
- Office Administration
- Documentation Review
- File Management
Certification
IFBB personal trainer
Languages
Spanish
Limited Working
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Sales Manager
Pay Collective
12.2022 - 03.2023
Mortgage Broker Assistant
Ausun Finance
07.2022 - 07.2023
Bachelor Of Science - Neuroscience
University of Melbourne
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