Summary
Work History
Education
Skills
Timeline
Generic

ZHENGSHUAI YAN

Shellharbour,NSW

Summary

Dedicated shop assistant with strong customer service skills. Experienced in supporting team efforts to enhance customer satisfaction and product recommendations. Detail-oriented back cook skilled in knife skills, food safety practices, and time management. Proven ability to thrive in fast-paced kitchen environments while ensuring high-quality food preparation and adherence to safety standards. Adaptable professional with a versatile background in both customer service and kitchen operations. Known for strong collaboration and time management skills, contributing to seamless teamwork and enhanced dining experiences. Motivated Store Assistant with eye for detail and drive to work hard. Experienced in payment processing, creating eye-catching merchandise displays and customer service.

Work History

Shop Assistant

COLES
Sydney, NSW
06.2025 - Current
  • Assisted customers in locating products and answering inquiries.
  • Collaborated with team members to improve customer service experience.
  • Provided product recommendations based on customer needs and preferences.
  • Provided information about products and services to customers.
  • Greeted customers and provided assistance with product selection.

Back Cook

HUNGRY JACK'S
Sydney, NSW
04.2025 - Current
  • Prepared ingredients for cooking and assembly in a fast-paced kitchen environment.
  • Cooked food items according to company recipes and safety standards.
  • Assisted team members with food preparation and service during peak hours.
  • Operated kitchen equipment safely while following operational procedures.

Education

Bachelor of Early Childhood Care And Education -

TAFE NSW
Wollongong, NSW
07-2031

Skills

  • Knife skills
  • Food safety practices
  • Time management
  • Food plating
  • Temperature control
  • Surface cleaning
  • Food handling
  • Product knowledge
  • Team collaboration
  • Customer service
  • Problem resolution
  • Conflict mediation
  • Shipment inspection
  • Merchandising displays

Timeline

Shop Assistant

COLES
06.2025 - Current

Back Cook

HUNGRY JACK'S
04.2025 - Current

Bachelor of Early Childhood Care And Education -

TAFE NSW
ZHENGSHUAI YAN