Zheng Tian Chen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Melbourne Convention And Exhibition Centre
09.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Dog Walker
Citizens In Melbourne
08.2023 - 08.2023
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Monitored animal behaviour to keep owners informed on progress and any issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Staff Member of Milk tea
Milk Tea Shop Called He Qi Tao Tao In Shanghai
11.2021 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Assisted with onboarding new staff members, providing orientation and support.
- Participated in team-building activities to foster teamwork and collaboration.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
Education
Bachelor of Science - Health Science
Monash University
Melbourne, VICSkills
- Public Speaking
- Volunteer Recruitment
- Restaurant Operation
- Alcoholic Beverage Service
- Preparing Guest Salads
- Food Service Promotion
- Cooking Methods
- Restocking Items
- Equipment Maintenance
- Food Hygiene
- Sight-Reading Music
- Original Songwriting
- Guitar Playing
- Chords Expertise
- Musical Composition
- Solo and Ensemble Performance
- Instrument Specialization
Certification
- Licensed Cartoon level 4 - 2014
power-lifting, fitness, Band
Since graduating from high school, I've been playing lead guitar in a band and performing at music festivals. I've been maintaining my fitness and power lifting for the past two years, and I intend to compete in the APF (Australia power lifting federation) events.
Timeline
Volunteer
Melbourne Convention And Exhibition Centre
09.2023 - 09.2023
Dog Walker
Citizens In Melbourne
08.2023 - 08.2023
Staff Member of Milk tea
Milk Tea Shop Called He Qi Tao Tao In Shanghai
11.2021 - 12.2022
Bachelor of Science - Health Science
Monash University
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