Zhen Ming CHEN
Kingsford,New South Wales
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Delivery Rider
Uber Eats
10.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Kitchen Hand
Xiaolongkan Hotpot
07.2021 - 08.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
Waiter
Ruby’s Cafe And Gift Store
11.2019 - 03.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Sheepskin Cleaning
TFI
09.2019 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Department of Computer Science And Information Eng
Cheng Shiu University of Science And Technology
Kaohsiung, Taiwan06.2017
Skills
- Licensing Requirements
- Interpersonal communication
- Adaptability and flexibility
- Security Understanding
- Greeting and Seating Clients
- Service-Oriented Mindset
- Security Awareness
- Customer Service
- Professionalism
- Active Listening
Languages
Chinese (Mandarin)
Native or Bilingual
English
Limited Working
Timeline
Delivery Rider
Uber Eats
10.2023 - Current
Kitchen Hand
Xiaolongkan Hotpot
07.2021 - 08.2023
Waiter
Ruby’s Cafe And Gift Store
11.2019 - 03.2021
Sheepskin Cleaning
TFI
09.2019 - 03.2021
Bachelor of Science - Department of Computer Science And Information Eng
Cheng Shiu University of Science And Technology
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