Summary
Overview
Work History
Education
Skills
References
Timeline
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ZHENYI LYU

Preston,Australia

Summary

  • Responsible, and well-organized
  • A strong team spirit and coordination ability
  • Awarded member of month twice by two different Schnitz's managers
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Team Member

Donut King
Melbourne, VIC
06.2024 - Current
  • Made cinnamon donuts.
  • Prepared and stocked baked goods to complement beverage choices.
  • Made and served brand-specific café with a focus on speed, quality, and consistency.
  • Developed strong cooperative relationships with coworkers and managers.

Team Leader; Team Member

Schnitz
Sydney; Melbourne, NSW; VIC
09.2022 - Current
  • Made burger, wrap, and chicken professionally.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked effectively in fast-paced environments.

Bakery Team Member

Coles
Sydney
12.2022 - 02.2024
  • Made flatbread and pancake in a high quality
  • Quickly packed breads, cookies
  • Took thawback
  • Assisted in inventory management to reduce waste and optimize product availability for customers in the morning
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery department
  • Maintained a clean and organized work environment, ensuring compliance with food safety standards
  • Counted cash and recorded at morning and night
  • Ordered and made wraps, burgers, chickens
  • Distributed necessary tasks and duties during each shift
  • Supervised team members and oversaw effective and efficient completion of job duties
  • Quickly and efficiently resolved complaints and escalated issues
  • Increased sales by providing exceptional customer service and product knowledge
  • Improved store appearance with effective merchandising and creative displays
  • Built strong relationships with customers, resulting in repeat business and referrals
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance

Education

Master of Commerce - Accounting & Data Analysis

The University of Sydney
Sydney, Australia

Skills

  • RSA Certification
  • Customer Service
  • Leadership
  • Multi Tasks Controller
  • Time Management
  • Communication
  • Production Preparation
  • Payment Processing
  • POS Systems
  • Retail Transactions Processing

References

Coles Bakery, Sydney

 Sky-Anne Byrne, 0410040147

Timeline

Team Member

Donut King
06.2024 - Current

Bakery Team Member

Coles
12.2022 - 02.2024

Team Leader; Team Member

Schnitz
09.2022 - Current

Master of Commerce - Accounting & Data Analysis

The University of Sydney

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ZHENYI LYU