ZHENYU(Elia) LIU
Melbourne
Overview
4
4
years of professional experience
Work History
Volunteer
Community Garden
BAY GARDEN, SHENZHEN, GUANGDONG, CHINA
01.2024 - 02.2024
- Enhanced community engagement by organizing outdoor events like football competitions.
- Promoted environmental awareness with educational workshops and hands-on activities such as working with children to pick up trash.
Cashier
Convenience Store
WANJIA STORE, SHENZHEN , GUANGDONG, CHINA
12.2022 - 02.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Receptionist Administrator
Community Clinic
XIASHA COMMUNITY CLINIC,SHENZHEN, GUANGDONG, CHINA
07.2020 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Education
Bachelor of Science - Computer Science
University of Melbourne
Burnley, VIC03.2027
High School Diploma -
Trinity College
University Of Melbourne12.2023
Skills
- Strong oral and written communication skills: fluent in English and Mandarin, getting IELTS speaking score 7
- Excellent Computer Skills: Major in Computer Science ,proficient in Microsoft Office products, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and proficient in Python
- Team Collaboration: have much experience in working with colleges like recording state of illness of patients
- Exceptional time management and organization: always with a "to-do-list" and have a timetable to follow for everyday
Timeline
Volunteer
Community Garden
01.2024 - 02.2024
Cashier
Convenience Store
12.2022 - 02.2023
Receptionist Administrator
Community Clinic
07.2020 - 09.2020
Bachelor of Science - Computer Science
University of Melbourne
High School Diploma -
Trinity College