Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zhenzhong (Max) Zhao

Geelong,VIC

Summary

Strong perception & intellect; with widen and swift thinking; able to be quickly adapted to different environments. Diligent; with sureness; responsible; every time fulfill my duties to my own work. Being active; creative and innovative is a plus. Conscientiously, absorbedly work in a planned and order way; with good analytical capability, pursue the perfection. Good image; temperate, calm and steady personality; strong affinity; good at getting along with people. Patient; have holding capacity to pressure and setback. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Overview

18
18
years of professional experience

Work History

Domino's Pizza Maribyrnong
12.2005 - 06.2006

Senior Cook

Ginza Teppanyaki
08.2006 - 07.2010
  • Zhenzhong
  • Max ZHAO maxly1130@gmail.co m
  • Received frequent customer compliments for going above and beyond normal duties., Performed face to face cooking and entertaining for customers (including famous sports & movie stars Nicolay Davydenko, Sammo Hung Kam Po ), maintained 50+ regular customers for the restaurant
  • Managed food and produce receiving process with 100% accuracy
  • Performed serving, cleaning, and stocking duties in establishments
  • Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Store Manager Assisstant

Leopold Friendly Groceries
11.2010 - 12.2012
  • Delivered excellent customer service by greeting and assisting each customer
  • Addressed customer inquiries and resolved complaints
  • Stocked and restocked inventory when deliveries were received
  • Maintained daily record of all transactions
  • Increased daily taking from $ 2,000 to $ 4,000

Iku Sushi Bar

Partner
12.2013 - Current
  • Established a brand new restaurant in the area
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
  • Maintained large customer base for the restaurant
  • Increased restaurant revenue from $20k to $50k in 3 years of operating and still increasing .

Apprentice Chef, Second in Charge

Two Sugars On Pako
04.2018 - 12.2022
  • Set up food stations by following chef's orders.
  • Prepared cooking ingredients for chef.
  • Maintained well-organized mise en place to keep work consistent.
  • Operated commercial cooking and baking equipment in support of head chef.
  • Used food inventory and supplies resourcefully to prevent waste and avoid unnecessary ordering from vendors.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Ordered new ingredients and supplies to meet expected needs.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Placed orders to restock items before supplies ran out.
  • Collaborated with staff members to create meals for large banquets.
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Assisted with menu development and planning.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Implemented food cost and waste reduction initiatives to save money.

Sous Chef

Centra Hotel
01.2023 - Current
  • Acted as head chef when required to maintain continuity of service and quality.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Collaborated with staff members to create meals for large banquets.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Coordinated with vendors to order supplies and maintain high quality standards.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Assisted with menu development and planning.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Coordinated with team members to prepare orders on time.
  • Set up and broke down kitchen for service.
  • Monitored food production to verify quality and consistency.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Disciplined and dedicated to meeting high-quality standards.
  • Evaluated food products to verify freshness and quality.
  • Participated in food tastings and taste tests.

Education

High School Diploma -

Iaxiang Foreign Languages School
2002

GED - Human Resource

Victoria University
Footscray, VIC
2005

Certificate III - Commercial Cookery

Gordon Institute of TAFE
Geelong, VIC
04.2023

Skills

  • Customer service
  • Client relationship
  • Highly responsible and reliable
  • MS Word, Excel
  • Works well under pressure
  • Extensive hospitality background
  • Mathematical aptitude
  • Active listening skills
  • Energetic work attitude
  • Courteous demeanor
  • Inventory control familiarity Sharp
  • Problem solver
  • Store maintenance ability
  • Language learning aptitude
  • Garnishing and Plating
  • Vendor Sourcing
  • Order Delivery Practices
  • Food Spoilage Prevention
  • Dish Preparation
  • Food Preparation and Safety
  • Inventory Management
  • High-Volume Environments
  • Guest Satisfaction
  • Kitchen Preparation
  • Safe Food Handling
  • Ordering and Requisitions
  • Kitchen Management
  • Team Leadership
  • Multi Task

Timeline

Sous Chef

Centra Hotel
01.2023 - Current

Apprentice Chef, Second in Charge

Two Sugars On Pako
04.2018 - 12.2022

Iku Sushi Bar

Partner
12.2013 - Current

Store Manager Assisstant

Leopold Friendly Groceries
11.2010 - 12.2012

Senior Cook

Ginza Teppanyaki
08.2006 - 07.2010

Domino's Pizza Maribyrnong
12.2005 - 06.2006

High School Diploma -

Iaxiang Foreign Languages School

GED - Human Resource

Victoria University

Certificate III - Commercial Cookery

Gordon Institute of TAFE

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Zhenzhong (Max) Zhao