Zhifeng Liang
Brisbane,QLD
Summary
Adept at maintaining confidentiality and managing office operations, I significantly enhanced document management systems at SSCC Automotive. My customer service excellence and meticulous attention to detail have consistently improved internal processes and customer satisfaction. Skilled in recordkeeping and office administration, I excel in streamlining workflows and achieving project deadlines with high-quality standards.
Overview
10
10
years of professional experience
Work History
Administrator
SSCC Automotive
02.2018 - 08.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Driver
Direct Couriers
01.2017 - 01.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Cheif
Red Rock Noodle Bar
01.2015 - 01.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Education
Bachelor in Information Technology - Computer Information Systems
Queensland University of Technology
Brisbane, QLD11-2017
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Scheduling
- Mail handling
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Personal Situation
- Currently holding permanent resident Visa
- Having own vehicle
Timeline
Administrator
SSCC Automotive
02.2018 - 08.2024
Driver
Direct Couriers
01.2017 - 01.2018
Cheif
Red Rock Noodle Bar
01.2015 - 01.2017
Bachelor in Information Technology - Computer Information Systems
Queensland University of Technology
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