Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
CEO
Shanghai Microbiz 10th International Future Business Leader Summit
SHANGHAI, CHINA
12.2016 - 02.2017
Team finished second in this event
Student Council President
Lanzhou Oriental Canada Secondary School
LANZHOU, CHINA
09.2016 - 06.2017
Communicated student ideas and requests to council during meetings.
Organized for school and council-sponsored events.
Volunteer
Lanzhou University of Technology
LANZHOU, CHINA
06.2018 - 09.2018
Assisted with Lanzhou University of Technology and Moscow State University Summer Exchange Programs as translator/Guide
Administration Department
York University Chinese Student and Scholars Association
Toronto, ON
09.2018 - Current
Host of YUCSSA 2018 Masquerade Event
Organized for YUCSSA 2019 Home Away From Home Event
Education
Bachelor of Arts - Business Economics
York University
Toronto, ON
04.2023
Skills
Customer Account Management
Responding to Difficult Customers
Calm and Professional Under Pressure
Upbeat and Positive Personality
Fast Learner
Proficient in Microsoft office (Words, Excel, PPT, PDF)
Timeline
Administration Department
York University Chinese Student and Scholars Association
09.2018 - Current
Volunteer
Lanzhou University of Technology
06.2018 - 09.2018
CEO
Shanghai Microbiz 10th International Future Business Leader Summit
12.2016 - 02.2017
Student Council President
Lanzhou Oriental Canada Secondary School
09.2016 - 06.2017
Bachelor of Arts - Business Economics
York University
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