An avid enthusiast in the automotive industry with a background in independent buying and selling of cars. Proficient in-vehicle car wrapping service, well-versed in automotive sales and service processes. Exceptional communication skills and expertise in customer relationship management. Committed to delivering outstanding car purchasing and service experiences for customers.
- Pioneered the formulation and execution of social media sales strategies, completing transactions for various vehicle models, and showcasing versatility in meeting customer needs.
- Diversified content creation, including images and interactive posts, successfully attracting a diverse audience.
- Managed online inquiries, providing vehicle showcases for potential customers.
- Possessed strong interpersonal and communication skills, promptly responding to customer inquiries and comments on social media platforms, enhancing overall customer satisfaction.
- Actively participated in sales activities, promoting eco-friendly takeaway packaging solutions to customers.
- Successfully achieved customer repeat purchases through effective communication and persuasive sales skills.
- Coordinated warehouse operations, including receiving, sorting, packaging, and shipping to meet customer demands.
- Responsible for arranging and executing timely delivery services, improving delivery efficiency; coordinated delivery plans, and optimized routes to enhance overall delivery efficiency.
- car wrapping Services:
- Executed advanced car wrapping service , proficient in various materials, providing customized solutions based on customer preferences.
- Polishing Services:
- Utilized professional polishing tools for meticulous surface restoration.
- Customer Communication:
- Effectively communicated with clients, addressed complaints, and provided exceptional exterior maintenance for luxury vehicles.
-Market Understanding: I have an in-depth understanding of the local real estate market, including trends in property prices, the unique characteristics of different areas, and relevant policies and regulations.
-Customer Service: I prioritize communication and understanding with clients, accurately grasping their needs and providing personalized solutions.
-Negotiation Skills: I possess excellent negotiation skills, effectively facilitating transactions between buyers and sellers to achieve satisfactory agreements for both parties.
-Professional Knowledge: I hold relevant certifications in real estate sales and continually update my knowledge to stay current with the latest industry developments and regulatory changes.
-Customer Satisfaction: My primary goal is customer satisfaction, and I strive to provide high-quality service to clients, earning a strong reputation and trust.
Overall, I have extensive experience and professional knowledge in real estate agency, enabling me to provide comprehensive services to clients and assist them in successfully completing property transactions.
-Orchestrated and organized "The Emerging Neutrality," a China-Australian cultural and art exchange exhibition. Invited renowned artists such as Jingdong Shen, Jiang Huan, Yinglu Wang to engage in cultural exchange with local artists, attracting nearly 400 art enthusiasts and students.
-Fully responsible for the overall planning of the exhibition, including theme determination, art selection, online and offline channel operations, coordination with charity organizations, fundraising planning, media relations, venue leasing, exhibition arrangement, and post-event communication.
-Led the team to secure sponsorships and support from companies like the Victoria State Government, VANTAGE FX, Guide Dogs, etc.
-Collaborated with the Australian Guide Dogs charity, organized fundraising activities, and enhanced brand social responsibility, and reputation. Successfully raised funds for the guide dog organization.
-Strong team collaboration - actively cooperates within the team, shares resources and information to achieve common goals.
-In-depth knowledge of automotive products and the market, with excellent communication and customer service skills to effectively attract customers, articulate product advantages, and achieve sales targets.
- Excellent communication and problem-solving skills.
-Strong desire and ability to learn, continually enhancing skills and knowledge, maintaining curiosity for new things, and adapting quickly to new environments and technologies.