Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zhilin (Lucy) Jiang

Summary

Looking for casual job to work on weekdays and weekend

- Strong interpersonal skills

- Hardworking

- Bringing forth a motivated attitude and variety of basic skills

- Efficient Skills for handling cash & EFTPOS

- Ability to work both independently and on a team

- Strong problem solving and customer service skills

- Willing to learn from mistake


Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Director

Yering Meadows Golf Club
2019.12 - Current
  • Confirmed appointments, communicating with clients and updated client records.
  • Resolved customer problems and complaints.
  • Provided callers with address, directions, company website and related information.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone or postal mail.
  • Sit in meetings with all department managers
  • Responsible for on-site group accommodation application

Property Management Assistant

Viapac Australia Pty Ltd
2021.11 - 2022.02
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Education

Bachelor of Design - Property

The University of Melbourne
Melbourne
11.2023

High School -

Shelford Girls' Grammar
Caulfield North, VIC
12.2020

Skills

  • Responsible
  • Adaptability
  • Teamwork
  • Flexible & Adaptable
  • Time Management
  • Problem Solving
  • POS System Operation
  • Money Handling
  • Cash Register Operation
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service

Certification

1. Certificate IV in Property Services (Real Estate) CPP40307

2. SITXFSA001 Use hygienic practices for food safety

3. SITXFSA006 Participate in safe food handling practices

4. Certificate of Responsible Service of Alcohol Program

5. HLTAID011 - Provide First Aid

6. HLTAID009 - Provide Cardiopulmonary Resuscitation

Timeline

Property Management Assistant

Viapac Australia Pty Ltd
2021.11 - 2022.02

Assistant Director

Yering Meadows Golf Club
2019.12 - Current

Bachelor of Design - Property

The University of Melbourne

High School -

Shelford Girls' Grammar

1. Certificate IV in Property Services (Real Estate) CPP40307

2. SITXFSA001 Use hygienic practices for food safety

3. SITXFSA006 Participate in safe food handling practices

4. Certificate of Responsible Service of Alcohol Program

5. HLTAID011 - Provide First Aid

6. HLTAID009 - Provide Cardiopulmonary Resuscitation

Zhilin (Lucy) Jiang