Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Work Availability
Timeline
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Zhiqing Peng

Southbank,VIC

Summary

Hi! My name is Zhiqing Peng (Alice). I am a dedicated and multilingual professional with a strong academic background in arts education, administration, and client services. I hold a Master's degree in Arts Education, with a research focus on student wellbeing and enhancing classroom experiences and learning outcomes through the arts. While my work experience is centered around administrative operations and client services, I bring proven expertise in communication, marketing, and personalised service delivery, especially in supporting individuals with diverse needs. I excel in leading teams, enhancing operational efficiency, and fostering positive work environments. Fluent in English and Chinese, I am passionate about helping others achieve their full potential.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cleaner Helper

Jim's Cleaning
South Yarra, Victoria
12.2023 - 08.2024
  • NDIS Home Cleaning Support: Provided regular home cleaning services for individuals with disabilities under the National Disability Insurance Scheme (NDIS).
  • Personalised Cleaning Services: Delivered one-on-one in-home cleaning, including specialised tasks such as carpet cleaning and end-of-lease cleaning.
  • Customer-Centric Approach: Ensured high-quality, tailored cleaning services to meet the specific needs of each client.

Administrative Manager

Guangzhou H.L.D Creative Culture Co., Ltd
Guangzhou, Guangdong
05.2020 - 09.2022
  • Administrative Management: Effectively led and optimised the company's administrative operations, enhancing work efficiency and creating a positive work environment.
  • Communication and Promotion: Successfully managed corporate communications and marketing efforts, increasing brand awareness across multiple platforms.
  • Human Resource Strategies: Developed and implemented comprehensive HR strategies, improving employee skills and team cohesion.

Marketing Intern

Guangdong J.C. Real Estate Co., Ltd
Yunfu, Guangdong
08.2019 - 10.2019
  • Marketing Strategy Support: Assisted in developing and executing marketing plans, with a focus on new real estate promotion strategies.
  • Market Analysis: Monitored market data and provided insights through regular reports, contributing to informed decision-making in weekly meetings.
  • Event Coordination: Organised both online and offline themed activities, collaborating effectively with the sales team.

Education

Graduate Diploma: Early Childhood Education - Early Childhood Education

RMIT University
Bundoora
07-2025

Master of Education - Arts Education

University of Melbourne
Parkville, VIC
08-2024

Bachelor of Commerce - Management And Marketing

University of Melbourne
Parkville, VIC
07-2019

Skills

  • Multilingual Communication: English, Mandarin, Cantonese
  • Administrative and Organisational Skills
  • Marketing and Communication Expertise
  • Peer interaction and Motivation
  • Teaching Strategies
  • Child Development
  • Copywriting
  • Digital Literacy

Certification

  • Driver Lisence
  • Working With Children Check

Accomplishments

  • In my Master studies: 3 subjects with First Class Honours(80+) and 8 subjects with Second Class Honours(70+)
  • In my Bachelor studies: 9 subjects with Second Class Honours(70+)

Interests

  • Movie
  • Foodie
  • Gaming

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cleaner Helper

Jim's Cleaning
12.2023 - 08.2024

Administrative Manager

Guangzhou H.L.D Creative Culture Co., Ltd
05.2020 - 09.2022

Marketing Intern

Guangdong J.C. Real Estate Co., Ltd
08.2019 - 10.2019

Graduate Diploma: Early Childhood Education - Early Childhood Education

RMIT University

Master of Education - Arts Education

University of Melbourne

Bachelor of Commerce - Management And Marketing

University of Melbourne
Zhiqing Peng