Hi! My name is Zhiqing Peng (Alice). I am a dedicated and multilingual professional with a strong academic background in arts education, administration, and client services. I hold a Master's degree in Arts Education, with a research focus on student wellbeing and enhancing classroom experiences and learning outcomes through the arts. While my work experience is centered around administrative operations and client services, I bring proven expertise in communication, marketing, and personalised service delivery, especially in supporting individuals with diverse needs. I excel in leading teams, enhancing operational efficiency, and fostering positive work environments. Fluent in English and Chinese, I am passionate about helping others achieve their full potential.