Zhishan Wu
Melbourne,VIC
Summary
Strong foundation in teamwork and creativity through exceptional service and empathy. Excels in high-pressure environments and makes significant contributions to positive outcomes and community engagement. Advanced social interaction skills and a commitment to innovation.
Overview
9
9
years of professional experience
Work History
Student Volunteer
RMIT University
2024.08 - 2024.08
- Accepts and follows detailed instructions from others.
- Work in a team environment and maintain a high level of productivity.
- Demonstrated excellent time management skills while juggling academic responsibilities and heavy volunteer workload.
- Contributed to a positive work environment by maintaining a professional attitude and treating everyone involved in the project with respect.
Customer Service
Nice Asian Canteen
2021.08 - 2022.04
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Help customers make choices by addressing their needs with professionalism and empathy.
Customer Service
Hill's BBQ Noodle Shop
2018.09 - 2019.11
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Followed up with customers about customer service.
- Directed cleaning, restocking, and customer service activities.
Barista
Starbucks
2015.10 - 2016.10
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Fashion - Fashion Design
RMIT University
Brunswick, VIC06.2025
Skills
- Community Service
- Team Collaboration
- Creativity and Innovation
- Social interaction
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Student Volunteer
RMIT University
2024.08 - 2024.08
Customer Service
Nice Asian Canteen
2021.08 - 2022.04
Customer Service
Hill's BBQ Noodle Shop
2018.09 - 2019.11
Barista
Starbucks
2015.10 - 2016.10
Bachelor of Fashion - Fashion Design
RMIT University
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